CHELSEA MCCABE
Carlisle
Summary
Dynamic professional with a proven track record at Ahold Delhaize USA, excelling in process optimization and team collaboration. Successfully streamlined vendor onboarding, enhancing efficiency and compliance. Adept at effective communication and conflict resolution, fostering strong partnerships and driving measurable improvements in service delivery. Proficient in MS Office and SAP HANA.
Overview
9
9
years of professional experience
Work History
Administrator
Ahold Delhaize USA
Carlisle
01.2021 - Current
- Streamlined vendor onboarding processes, enhancing efficiency and ensuring compliance, which led to quicker integration of new suppliers
- Analyzed vendor performance metrics to identify areas for improvement, resulting in optimized partnerships and increased service quality.
- Coordinated cross-functional meetings with stakeholders to align on vendor strategies, fostering teamwork and shared objectives.
- Evaluated vendor compliance reports to pinpoint discrepancies, driving corrective actions that ensured adherence to regulatory standards.
- Implemented a feedback loop with vendors, leading to measurable improvements in service delivery and enhanced supplier relationships.
- Facilitated workshops with internal teams to refine vendor selection criteria, resulting in more informed decision-making and stronger partnerships.
Chiropractic Assistant
Holcomb Chiropractic
Carlisle
07.2020 - 12.2020
- Provided compassionate patient support, enhancing comfort and satisfaction during treatments.
- Assisted in patient intake and documentation, improving workflow efficiency and reducing wait times.
- Worked closely with chiropractors to implement treatment plans, leading to noticeable improvements in patient recovery rates.
- Monitored patient progress and reported findings, facilitating informed adjustments to treatment strategies.
- Maintained accurate patient records and schedules, ensuring compliance with clinic protocols and enhancing operational accuracy.
- Fostered a welcoming environment, ensuring patients felt valued and cared for throughout their treatment journey.
Waitress
Red Robin
Carlisle
01.2017 - 07.2020
- Delivered exceptional customer service, leading to increased patron satisfaction and repeat business.
- Worked closely with kitchen staff to ensure timely order delivery, enhancing overall dining experience.
- Trained new staff on menu offerings and service protocols, fostering a knowledgeable team and improving service efficiency.
- Managed accurate order entries and payment processing, maintaining financial integrity and minimizing discrepancies.
- Cultivated a friendly atmosphere, encouraging customer loyalty and positive word-of-mouth referrals.
- Enhanced order accuracy through meticulous attention to detail, resulting in noticeable improvements in customer satisfaction and reduced wait times.
Education
Bachelor's Degree - Communications
Arizona State University
01.2024
Skills
- Workshop facilitation
- Team collaboration
- Customer service
- Process optimization
- Effective communication
- Attention to detail
- Time management
- Conflict resolution
- MS office
- SAP HANA experience
References
Available upon request
Timeline
Administrator
Ahold Delhaize USA
01.2021 - Current
Chiropractic Assistant
Holcomb Chiropractic
07.2020 - 12.2020
Waitress
Red Robin
01.2017 - 07.2020
Bachelor's Degree - Communications
Arizona State University