Offering strong organizational and time-management skills with keen ability to learn and grow in professional settings. Brings collaborative mindset and ability to quickly adapt to new tools and processes required for administrative tasks. Ready to use and develop communication and organizational skills in the Patient Service Coordinator role.
Overview
9
9
years of professional experience
Work History
Senior Clinical Improvement Assistant
Butler Medical Providers
10.2022 - Current
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Assisted manager in all aspects of quality operations
Worked well in a team setting, providing support and guidance.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Fluent in Microsoft Excel Spreadsheets and Workbooks.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Volunteered to help with special projects of varying degrees of complexity.
Increased efficiency by implementing new processes and providing administrative support to office providers and staff.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Clinical Improvement Assistant
Butler Medical Providers
01.2018 - 10.2022
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Worked well in a team setting, providing support and guidance.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Fluent in Microsoft Excel Spreadsheets and Workbooks.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Followed detailed directions from management to complete daily quality reporting and disbursement.
Physician Practice Specialist II
Butler Medical Providers- Endocrinology
06.2016 - 12.2017
Registered patients and completed associated paperwork for accurate records.
Updated patient information and insurance details for accurate electronic medical records.
Maintained detailed records of patient health information in Medent.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Adhered to strict HIPAA guidelines to protect patient privacy.
Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
Received, recorded and filed medical payments by check, cash, and credit card.
Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Upheld correct protocols for infection prevention and control
Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
Education
Diploma - Medical Assisting
DCI Career Institute
Monaca, PA
07-2016
High School Diploma -
Ambridge Area Sr. High School
Ambridge, PA
06-2011
Skills
Fast learner
Time management
Computer skills
Attention to detail
Team Player
Timeline
Senior Clinical Improvement Assistant
Butler Medical Providers
10.2022 - Current
Clinical Improvement Assistant
Butler Medical Providers
01.2018 - 10.2022
Physician Practice Specialist II
Butler Medical Providers- Endocrinology
06.2016 - 12.2017
Diploma - Medical Assisting
DCI Career Institute
High School Diploma -
Ambridge Area Sr. High School
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