Chelsea Meli
Pittsburgh,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Loan Closing Specialist
NVR Mortgage Finance, Inc.
03.2017 - Current
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
- Maintained compliance with industry regulations and company policies through meticulous attention to detail during loan processing.
- Consistently maintained a high level of accuracy while handling sensitive financial information during the closing process.
- Minimized delays in the closing timeline by proactively addressing potential issues and maintaining consistent communication with all parties involved.
- Facilitated a smooth transition from origination to post-closing by closely monitoring each step of the process, ensuring all requirements were met promptly.
- Assisted in maintaining regulatory compliance for each transaction by staying up-to-date on industry changes and adapting procedures accordingly.
Universal Banker
Citizens Bank
08.2015 - 03.2017
- Demonstrated expertise in diverse banking platforms, consistently staying updated on industry trends and product offerings to better serve clients.
- Processed customer applications and approved loans in accordance with bank policy.
- Executed wire transfers, stop payments and account transfers.
- Resolved complex customer issues efficiently, collaborating with relevant departments when necessary for prompt resolution of problems encountered during banking transactions.
- Managed risk effectively by adhering to established security protocols and diligently monitoring suspicious activities or transactions.
- Educated customers on various banking products and services, empowering them to make informed financial decisions aligned with their personal goals.
Teller Manager
Citizens Bank
08.2014 - 08.2015
- Streamlined daily operations by developing and implementing efficient scheduling, task delegation, and performance tracking systems.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Maintained a high level of accuracy in transaction processing through rigorous attention to detail and adherence to established protocols.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Evaluated employees' performance and offered recommendations for improvement to enhance operations efficiency.
- Counted, verified and handled bank deposits and armored car transactions.
Team Leader Manager
Huntington National Bank
05.2011 - 08.2014
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Delivered regular team meetings for aligned work towards common goals.
- Aligned team goals and objectives with organizational strategy, aiding business growth.
- Implemented training programs to maximise team member development and potential.
- Performed teller, personal banker and Management functions during high-volume business periods to offer expeditious service to customers.
Education
Bachelor of Science - Business Management
California University of Pennsylvania
California, PA05.2010
Skills
- ICE Mortgage Software Proficiency
- Analytical and Critical Thinking
- Organizational Skills
- Multitasking
- Quick Learner
- Time Management
Timeline
Loan Closing Specialist
NVR Mortgage Finance, Inc.
03.2017 - Current
Universal Banker
Citizens Bank
08.2015 - 03.2017
Teller Manager
Citizens Bank
08.2014 - 08.2015
Team Leader Manager
Huntington National Bank
05.2011 - 08.2014
Bachelor of Science - Business Management
California University of Pennsylvania
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