Chelsea Molina Tovar
Concord,CA
Summary
Reliable with a strong foundation in customer service and teamwork. Engages customers effectively while ensuring quality standards in fast-paced environments. Committed to delivering exceptional experiences and maintaining a positive atmosphere.
Overview
3
3
years of professional experience
Work History
Barista
Uji Time Dessert
Concord, CA
06.2025 - Current
- Prepared high-quality beverages, ensuring consistency and adherence to Uji Time Dessert standards.
- Delivered excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of workstations and dining areas to uphold health standards.
- Assisted in inventory management, tracking supplies, and restocking as necessary.
- Collaborated with team members to enhance workflow during peak hours.
- Engaged customers by providing product knowledge and recommendations tailored to preferences.
- Participated in training sessions to learn new menu items and improve beverage preparation techniques.
- Increased tip percentages
Retail Sales Associate
Old Navy
Concord, CA
05.2024 - 11.2024
- Assisted customers with product selection and provided exceptional service.
- Maintained store organization and ensured merchandise displayed according to company standards.
- Participated in promotional events, supporting marketing initiatives within the store.
- Helped customers complete purchases, locate items, and join reward programs.
- Convinced over 15 customers to apply for credit cards
Lifeguard
Hurricane Harbor
Concord, CA
06.2023 - 08.2023
- Monitored pool activities to ensure guest safety and compliance with established guidelines.
- Responded swiftly to emergencies, performing first aid and CPR as required.
- Engaged with guests to foster a positive atmosphere, enhancing overall visitor experience.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
High School Diploma -
Concord High School
Concord, CA05.2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Cash handling
- Opening and closing duties
- Adaptability/Fast Learner
- Product knowledge
- Creativity
- Decision-making
- Teamwork and collaboration
- Reliability and punctuality
- Bilingual (English/Spanish)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Gym Workouts
- Adventure Travel
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoy creating and following travel blogs and vlogs
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creative Writing
- Crafting and DIY Projects
- Graphic Design
Timeline
Barista
Uji Time Dessert
06.2025 - Current
Retail Sales Associate
Old Navy
05.2024 - 11.2024
Lifeguard
Hurricane Harbor
06.2023 - 08.2023
High School Diploma -
Concord High School