Chelsea Morales

Housekeeping Room Attendant

Hotel Express Inn

09.1990 - 12.1993

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Disposed of trash and recyclables each day to avoid waste buildup.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
Responded to requests from patrons for linens and toiletries.
Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
Enhanced overall appearance of hotel by maintaining cleanliness in public areas, contributing to positive first impression.
Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
Streamlined cleaning procedures to minimize downtime between guest stays, enhancing overall operational efficiency.