Chelsea Morrill

Provided homemaking and house care needs while managing accounts and billing for home business. Kept all customer accounts current and managed while operating bookkeeping and maintenance of company.

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Streamlined invoice processing procedures to ensure timely payment of vendors
• Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Created and maintained databases to track and record customer data.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Assisted development and implementation of new administrative procedures.
• Developed strategies to streamline and improve office procedures.
• Drafted correspondence and other documents for CEO and department heads in company's voice.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Performed research to collect and record industry data.

• Identified areas of risk and non-compliance through comprehensive audit reviews for improved operational performance.
• Enhanced the accuracy of financial reporting with thorough audits of defined benefit plans.
• Reduced discrepancies in benefit calculations, conducting detailed analyses of participant data.
• Collaborated with cross-functional teams to address identified vulnerabilities and strengthen the overall business process environment.
• Assessed compliance with ERISA regulations, ensuring adherence to federal guidelines for defined benefit plans.
• Conducted risk assessments for potential areas of concern within the organization''s defined benefits operations.
• Maintained a high level of professional knowledge, staying current on industry trends and best practices in retirement plan administration and auditing techniques.
• Increased transparency around financial transactions related to defined benefits plans, enabling better decision-making by management about resource allocation and strategic planning efforts.
• Ensured consistency in applying policies and procedures during audits while upholding applicable laws/regulations governing retirement plan administration.
• Actively participated in team meetings where audit findings were discussed and risk mitigation strategies were developed, contributing valuable insights to the decision-making process.
• Demonstrated strong attention to detail in reviewing complex benefit calculations, detecting errors and inconsistencies before they impacted plan participants or financial reporting.
• Maintained a high level of confidentiality when handling sensitive participant information, ensuring compliance with data privacy regulations and protecting the organization from potential reputational harm.

• Improved data accuracy by thoroughly reviewing and verifying entered information, identifying errors and making necessary corrections.
• Enhanced office efficiency by maintaining electronic files and organizing documents for easy retrieval.
• Streamlined data entry processes with the use of specialized software, such as Microsoft Excel and Word.
• Collaborated with team members to ensure timely completion of assigned tasks, contributing to overall office productivity.
• Maintained confidentiality of sensitive information by adhering to strict company policies regarding privacy and security.