Chelsea Morrissey
Corporate Communications Specialist
Shelton,WA
Summary
Strategic and driven communications leader with a robust track record of developing and implementing effective communication strategies that enhance organizational values and performance. Skilled in crafting and disseminating central messaging across various communication channels, including email, internal and external newsletters, departmental communications, social media, and press releases.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Corporate Communications Specialist
Aptima, Inc.
6 2021 - Current
- Amplified company's LinkedIn presence by 21% within a year through strategic content curation and robust engagement tactics, effectively building and nurturing genuine relationships within professional community
- Spearheaded development and ongoing management of a company-wide newsletter, achieving a notable 12% increase in open rates in 2024
- Leads communications strategy for Interservice/Industry Training, Simulation, and Education Conference, driving a 10% increase in client engagement year-over-year
- Created and led specialized training for 115 scientists and engineers, significantly enhancing their communication skills and adherence to best practices, thereby boosting the quality and consistency of internal communications
- Effectively manages content schedules to ensure timely and impactful delivery of communications that support ongoing corporate projects and initiatives
Sr. Loss Management Specialist and Quality Assurance Specialist
BECU
10.2017 - 06.2021
- Onboarded, trained, and mentored new team of 11 specialists remotely for largest Credit Union in Washington state with 2.5K+ employees
- Created, edited, and maintained procedure articles published for company-wide knowledge base, as well as developed and managed department newsletter produced monthly.
- Created and implemented 1st audit program for 50+ tellers on teller line as key collaborator—developed method to ensure federal and company compliance
Member Advisor, Loan Clerk
White River Credit Union
10.2016 - 09.2017
- Performed full-cycle account and loan creation and maintenance for credit union serving 7K+ members and processing 3.5K loans
- Enhanced knowledge management and audit preparedness for 25 employees by writing and editing standard operating procedure articles for member advisor and loan processing departments
- Created new process to digitally archive member records safely within federal guidelines—uploaded and archived 300+ account records within 3 months
Insurance Biller, Office Manager
Southsound Treatment Massage
11.2014 - 12.2015
- Expanded online presence by maintaining company website, social media accounts, and email campaigns—delivered content to existing and potential customer base
- Saved members $500+ each per month by analyzing medical data to create and submit insurance claims, monitoring accounts, and creating patient payment plans
- Increased customer base by 15% by coordinating and managing company booth at local health and wellness event
Assistant Store Manager
Zumiez
10.2013 - 11.2014
- Oversaw store operations and team of 18 employees for multinational specialty clothing store with $1.2B annual revenue
- Trained and mentored 12 sales associates, leading the team to exceed sales goals in both personal and store metrics
- Delivered 10% increase in new customers within 12 months by creating business strategies and enhancing employee engagement
Mass Communications Specialist, Petty Officer 2nd Class
US Navy
07.2008 - 05.2012
- Educated and informed general public about achievements of US Navy Sailors at Navy's largest hospital
- Served as managing editor for Public Affairs Office
- Aided in briefing news media outlets and other organizations by writing articles and press releases
- Photographed command-wide events and stand-alone work for public relations
- Promoted to E-5 in under 2 years, 12 months before traditional time in rate eligibility
Education
Bachelor of Arts in Communications -
Thomas Edison State University
Trenton, NJ03.2025
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US Navy Defense Information School
Fort George G. Meade, MDCommunications
Green River College
Auburn, WASkills
Microsoft Office
Google Docs
Adobe Lightroom
Canva
Proofreading
Internal and External Communications
Social Media
Photography
Leadership
Public Affairs
Content Development
Mentoring
Affiliations
- Co-chair of the Remote Fun Committee
- Chair of the Aptima Book Club
- Co-chair of the Aptima Annual Achievement Awards Committee for 'Best Paper' (2021), 'Best Teamwork' (2022), and Charitable Giving Committee (2021, 2024)
Certification
Google Analytics
Timeline
Sr. Loss Management Specialist and Quality Assurance Specialist
BECU
10.2017 - 06.2021
Member Advisor, Loan Clerk
White River Credit Union
10.2016 - 09.2017
Insurance Biller, Office Manager
Southsound Treatment Massage
11.2014 - 12.2015
Assistant Store Manager
Zumiez
10.2013 - 11.2014
Mass Communications Specialist, Petty Officer 2nd Class
US Navy
07.2008 - 05.2012
Corporate Communications Specialist
Aptima, Inc.
6 2021 - Current
Bachelor of Arts in Communications -
Thomas Edison State University
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US Navy Defense Information School
Communications
Green River College
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