Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Nieves

Ocala,FL

Summary

Knowledgeable Senior Product Development Analyst adept at collaborating with team members, other departments and customers to produce relevant, high-quality products that drive company growth. Well-organized and proactive with excellent communication and planning abilities. Accomplishments include developing more than 5000 new products with an analytical approach and knowledge of manufacturing processes. Familiar with research and development, marketing, and customer service standards.

Overview

9
9
years of professional experience

Work History

Sr Product Development Analyst

Fanatics, Inc
05.2017 - Current
  • Responsible for purchasing, production status, and completion of sales samples by recording and maintaining sample tracking data in assigned documents, systems, and databases in accordance with calendar deadlines
  • Worked with development team to define and implement customer change requests to enhance product functionality.
  • Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
  • Assisted development leads in definition of process flows, relative task priorities and business value measurement parameters.
  • Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines.
  • Maintains, distributes, and updates sample matrix to ensure sample quantity needs are met
  • Compiles all data from various sources inclusive of the sample matrix, line plans, sourcing tracker, and pricing data to create a sample-buy file to meet all sample requirements
  • Creates domestic sample production plan, coordinates capacity, and monitors execution with internal production team/contract printers and sample art flow plan with Creative Art, Production Art, and QC to meet calendar deadlines, issues work orders to produce
  • Reviews blank inventory on hand, makes necessary blank transfers to DC for storage, and blank purchase orders to fulfill domestic sample/work order demand
  • Coordinates blank and art distribution to contracting printers, and troubleshoots any questions/issues associated
  • Communicates with hubs/vendors and internal departments inclusive of purchase order/work order details, key dates/priorities to meet calendar deadlines, follows up to ensure deadlines are met and alerts necessary parties of potential delays/issues/revisions, and offers options/strategies to minimize impact
  • Buy file and database maintenance/data validation and performs audits regularly to ensure data integrity
  • Compiles, records, and distributes reports/data analysis for departmental meetings including weekly sample metrics, sample comments, and seasonal recaps to sales force
  • Special sample requests
  • Look up and pull inventory from internal stock and/or distribution center
  • Ensure allocation, shipment, and delivery to recipient
  • Supports department in building presentations for leadership meetings
  • Creates seasonal sales orders and works with necessary departments to troubleshoot product distribution
  • Meeting coordination; work with cross-functional partners to confirm product/supplies needed, logistics, distribution details, etc.
  • Reconciles, codes, logs and approves invoices to ensure timely payment
  • Develops and maintains SOP documentation
  • Supports sales executives
  • Oversees development of more than 5000 new SKUs each year
  • Coordinated core set meetings and participated in floor sets.
  • Attended concept, edit and buy sessions.
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Built and strengthened strategic relationships with vendors and leading industry partners.

Executive Assistant/Office Manager

Jam Real Estate Investments
06.2014 - 05.2017
  • Managed information flow in a timely and accurate manner
  • Managed executives’ calendars and set up meetings
  • Made travel and accommodation arrangements
  • Oversaw the performance of other clerical staff
  • Managed office supply inventory
  • Racked daily expenses and prepared weekly, monthly, or quarterly reports
  • Formatted information for internal and external communication – memos, emails, presentations, reports
  • Screened and directed phone calls and distributed correspondence
  • Analyzed documents and prepared reports for executives
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Compared vendor prices and negotiated for optimal savings.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Developed standard operating procedures for all administrative employees.
  • Arranged corporate and office conferences for company employees and guests.
  • Sourced vendors for special project needs and negotiated contracts.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Maintained CRM database with customer updates and report generation.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.

Education

Bachelor of Science - Business Administration And Management

Pensacola State College
Pensacola, FL
05.2015

Skills

  • Product Development and Marketing
  • Microsoft Proficient
  • Presentation Skills
  • Sales Support
  • Personal Assistant Experience
  • Logistics & Shipment Tracking
  • Data Analysis
  • Event Planning
  • Process Improvement/Business Development
  • Trade Show Coordination
  • Work Orders
  • Strategic Planning and Alignment
  • Team Recruiting and Hiring
  • Cross-Departmental Alignment
  • Sample Corrections
  • Business Correspondence
  • Airtable
  • Brand Awareness
  • Rapid Visualization
  • Client Meetings
  • Customer Needs Assessments
  • Consumer Buying Habits
  • Professional Relationships
  • Analyze Trends

Timeline

Sr Product Development Analyst

Fanatics, Inc
05.2017 - Current

Executive Assistant/Office Manager

Jam Real Estate Investments
06.2014 - 05.2017

Bachelor of Science - Business Administration And Management

Pensacola State College

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Chelsea Nieves