Chelsea Nieves
Lexington,KY
Summary
Accomplished Senior Analyst at Fanatics, adept in data analysis and client relationship management. Spearheaded initiatives enhancing operational effectiveness by 20%, mentored teams for peak performance, and excelled in creating metrics-driven strategies for client satisfaction. Skilled in Advanced Excel and fostering teamwork, consistently delivering beyond expectations.
Results-focused professional with deep understanding of business analytics and data-driven decision-making. Proven ability to generate valuable insights and streamline processes. Known for effective team collaboration and adapting to dynamic environments. Skilled in data interpretation and strategic planning.
Overview
10
10
years of professional experience
Work History
Senior Analyst
Fanatics
05.2015 - Current
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created dashboards to monitor and track key performance indicators.
Education
Bachelor of Science - Business Administration
Pensacola State College
Pensacola, FLSkills
- Data analysis
- Client relationship management
- Performance monitoring
- Advanced Excel
- Metric tracking
- Process improvements
- Multiple priorities management
- Team collaboration and leadership
Timeline
Senior Analyst
Fanatics
05.2015 - Current
Bachelor of Science - Business Administration
Pensacola State College
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