Summary
Overview
Work History
Education
Skills
Timeline
Job Title
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Job Title
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Chelsea Niven

Griffith,IN

Summary

Highly organized and adaptable professional with strong background in merchandising, marketing events, sales, administrative duties, and graphic design. Proven leadership skills and ability to make positive impact in any role. Seeking and administrative position to utilize my diverse skill set and contribute to the success of a team.

Overview

11
11
years of professional experience

Work History

Club Member Manager

Cabelas/Bass Pro Shops
Hammond
10.2019 - 10.2023
  • Motivated and inspired Outfitters by giving them the tools and training to be confident in their approach, leading to success with referrals
  • Promoted a positive Outfitter-centric culture focused on developing self and others
  • Provides timely, honest feedback, coaching, and guidance for underperforming outfitters, creating an individualized development plan for improvement
  • Designs and executes strategies to help meet key CLUB metrics
  • Reviews and analyzes CLUB reporting daily for key performance metrics
  • Partner with the General Manager to develop and lead the execution of a corrective action plan for improving key metrics that are missed
  • Scheduling within the given labor budgets and forecasting upcoming schedules
  • Collaborated with internal and external partners to execute successful onsite and offsite events
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Cash handling
  • Basic administrative duties.

Event Sales Manager

Dining Solutions at Wicker Memorial Park
Highland
01.2017 - 10.2019
  • Chief contact for all customer inquiries
  • Responsible for scheduling and supervision of event personnel - internal or temporary outside labor, training and educating staff on proper event procedures and ensure staff is adequately prepared for the event
  • Track all data from events and use historical data to make projections for future events
  • Communicates relevant and time-sensitive issues to directors, managers, producers, and coordinators working within the organization and key stakeholders
  • Develop and implement strategies to increase event sales and revenue
  • Develop and implement creative strategies to attract new clients and increase event bookings
  • Oversee the inventory management of event supplies and equipment
  • Create and maintain relationships with key industry influencers and organizations to promote event services and increase brand awareness
  • Assist with any Park needs and events

Event Coordinator

Homewood Suites by Hilton
Orland Park
01.2015 - 01.2017
  • Coordinate details of events such as conferences, weddings, birthdays, anniversaries, charity events, trade shows, sales meetings, business meetings, and virtual events
  • Assisted the DOS and Sales Manager in responding to RFPs and other leads within established guidelines
  • Collect deposits as required before the event, along with a signed and dated contract outlining time-sensitive information needed to perform a function
  • Assist with scheduling and coordinating site tours, tastings, and other visitations needed to close sales
  • Collect appropriate licensing and permits from the town and ensure collaboration with security
  • Regularly review upcoming event function sheets and thoroughly understand all requirements for upcoming scheduled events
  • Assisted in preparing required paperwork, including forms, reports, and event calendars, in an organized and timely manner; kept the database up to date
  • Complete all layouts and email to clients for approval in an appropriate time frame
  • Complete the sales process, including survey, thank-you, and other appropriate follow-ups
  • Manage the event staff
  • Develop and maintain strong relationships with vendors and suppliers to ensure cost-effective and high-quality event services and products.

Events Team Coordinator

Town of Munster - Centennial Park
Munster
01.2013 - 01.2015
  • Provides administrative support to ensure efficient operation of the office
  • Answers phone calls, schedules meetings, and supports visitors
  • Write and distribute emails, correspondence memos, letters, faxes, and forms
  • Book showings and reservations
  • Manage and update the database of contacts and vendors to ensure accurate and up-to-date information is readily available for the organization's needs
  • Manage office supplies inventory and place orders when necessary
  • Coordinate logistical details for events held at Centennial Park, including vendor coordination, equipment rental, and scheduling.
  • Developed and implemented event plans to ensure successful execution of events.
  • Served as a liaison between clients and vendors to ensure smooth operations during the event.
  • Provided customer service support before, during, and after each event to address any issues or concerns that may arise.
  • Organized event facility, food and beverage selections and audio-visual arrangements.

Education

Bachelors Degree Marketing and Communications -

Purdue North West University
01.2013

SECONDARY SCHOOL -

Bishop Noll Institute
01.2008

Skills

  • Google Suites
  • Event Management
  • Microsoft Office
  • Strong Organization
  • Human Resources Management
  • Staff Management
  • Budget Management
  • Problem-Solving
  • Computer Literacy
  • Workforce Dimensions
  • Strong Communication
  • P&L Knowledge
  • Outlook 365
  • Microsoft Sharepoint

Timeline

Club Member Manager

Cabelas/Bass Pro Shops
10.2019 - 10.2023

Event Sales Manager

Dining Solutions at Wicker Memorial Park
01.2017 - 10.2019

Event Coordinator

Homewood Suites by Hilton
01.2015 - 01.2017

Events Team Coordinator

Town of Munster - Centennial Park
01.2013 - 01.2015

Bachelors Degree Marketing and Communications -

Purdue North West University

SECONDARY SCHOOL -

Bishop Noll Institute

Job Title

MARKETING ADMINISTRATOR

Custom Section

  • Member of First Church PCA
  • Fellowship Committee
  • Coach for children's athletic programs

Job Title

MARKETING ADMINISTRATOR

Custom Section

  • Member of First Church PCA
  • Fellowship Committee
  • Coach for children's athletic programs

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Chelsea Niven