Chelsea Penalosa
Los Angeles,United States
Summary
Driven and adaptable professional with experience at Etude W Salon, excelling in hair styling techniques and exceptional customer service. Proven track record of increasing salon revenue through effective up-selling and maintaining high standards of salon hygiene. Skilled in dye application and team collaboration, demonstrating a commitment to ongoing education and client satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to learn and grow.
Overview
6
6
years of professional experience
Work History
Hair Salon Assistant
Etude W Salon
07.2023 - Current
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.
- Increased salon revenue by upselling additional services such as conditioning treatments or product purchases during client interactions.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
Barista Trainer
Starbucks
06.2018 - 04.2024
- Customer Service: This is a core skill in both the beauty and service industries.
- Communication: Effective communication is crucial in any role.
- Time Management: Both fast-paced salon environments and customer service roles require efficient time management.
- Teamwork: Collaboration is essential in a salon setting.
Education
Cosmetology
Toni & Guy Hairdressing Academy - Los Angeles
Los Angeles, CA08.2023
Skills
- Up-selling products
- Hair styling techniques
- Excellent customer service
- Hair Cutting and Trimming
- Product Knowledge
- Shampooing and conditioning hair
- Salon maintenance skills
- Continuing education
- Dye and Tint Application
Timeline
Hair Salon Assistant
Etude W Salon
07.2023 - Current
Barista Trainer
Starbucks
06.2018 - 04.2024
Cosmetology
Toni & Guy Hairdressing Academy - Los Angeles
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