Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Perez

Bedford,TX

Summary

  • Customer Support with excellent verbal and written skills, including public speaking and presentations.
  • Developed and implemented strategic plans to optimize business sales, proformance and growth.
  • Managing cross-functional teams, building relationships with clients, and developing effective communication strategies.
  • Adept at identifying areas for improvement and implementing solutions.

Overview

6
6
years of professional experience

Work History

Independent Contractor

Shipt
03.2022 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed day-to-day operations of consulting business, which required such tasks as texting and calling customers with updates or issues with their ongoing order.

General Manager

Trophy Fitness Club
02.2022 - 04.2023
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Formulated policies and procedures to streamline operations.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.

Owner

Chelsea's Cleaning Co.
10.2017 - 02.2021
  • Handled problematic customers and clients to assist employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Education

CHCP
Fort Worth, TX

Skills

  • Organization and Time Management
  • Teamwork and Collaboration
  • Excellent Communication
  • Financial Management
  • Sales Promotion
  • Client Relations

Timeline

Independent Contractor

Shipt
03.2022 - Current

General Manager

Trophy Fitness Club
02.2022 - 04.2023

Owner

Chelsea's Cleaning Co.
10.2017 - 02.2021

CHCP

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Chelsea Perez