Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chelsea Perry

Nashville,TN

Summary

Passionate and Experienced restaurant manager with a drive for results. Possessing a strong ability to lead and inspire team members in fast-paced environment with a deep understanding of customer service principles and hospitality. Committed to creating exceptional guest experiences, teamwork, growing sales and increasing profits. Skilled in front and back of house as well as administrative work.



Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Chili's Bar and Grill
09.2021 - 01.2025
  • Made genuine and lasting connections with guests and team member to create a sense of belonging for everyone.
  • Maintained high standards of cleanliness throughout the restaurant by inspecting daily/weekly cleaning responsibilities for Front and back of house.
  • Ensured all equipment was working properly, efficiently and submitting work orders when needed.
  • Resolved customer complaints by using L.A.S.T and often turning their experience into a positive one,
  • Managed inventory to determine Actual vs Theoretical product uses and determine areas we could improve on.
  • Maintained a safe working environment by enforcing strict adherence to proper PPE, health and safety regulations among employees.
  • Placed orders and logged invoices for all food product, produce, LBW, and many more, while also creating positive relationships with each vendor.
  • Managed team member schedules and maintained adequate coverage for all shifts.

Office Assistant

Bellevue Coin Laundry
06.2020 - 10.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.

Education

Associate of Applied Science - Police Science Administration

Nashville State Community College
Nashville, TN
05-2016

Skills

  • Servsafe Food Protection Certified

  • ABC License

  • Customer engagement

  • Staff management

  • Point of sale (POS) system operation

  • Passion for customer satisfaction

  • Shift management

  • Organization and prioritization

  • Complaint resolution

  • Staff scheduling

  • Performance improvement

  • Labor and food cost control

  • Delegating assignments and tasks

  • Front of house management

  • Managing reservations and large parties

  • Sales promotion

  • Supply ordering and management

  • Collaboration and teamwork

  • Employee training

  • Sanitation standards

  • POS systems proficiency

  • Guest satisfaction

Certification

  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • ServSafe Food Handler's Certification
  • Professional Bartender's License/Certificate – State-specific boards or recognized bartending schools.
  • CPR/AED Certification
  • First Aid Certification

Languages

Spanish
Limited Working

Timeline

Restaurant Manager

Chili's Bar and Grill
09.2021 - 01.2025

Office Assistant

Bellevue Coin Laundry
06.2020 - 10.2021

Associate of Applied Science - Police Science Administration

Nashville State Community College

Similar Profiles

CREATE PROFILE
Chelsea Perry