Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Pfannenstiel

Wichita,KS

Summary

Results-driven hospitality professional with a proven track record at Newport Grill, specializing in creating memorable dining experiences through exceptional food and beverage knowledge. Expertise in staff training and personalized customer interactions has led to consistently elevated service standards and strong client relationships. Eager to leverage this skill set in event coordination roles to further enhance guest experiences.

Overview

10
10
years of professional experience

Work History

Fine-Dining Server/Trainer

Newport Grill
Wichita, Kansas
01.2015 - Current
  • Ensured outstanding guest experience in luxurious restaurant atmosphere.
  • Train new servers, ensuring they meet the company’s standards for service and customer satisfaction.
  • Recommended dishes based on detailed knowledge of the menu and wine pairings.
  • Upheld the restaurant's high standards of etiquette, hospitality, and customer service.

Education

BBA - Business Administration

Wichita State University
Wichita, KS
12-2024

Associate Degree in Business Administration - Business Administration

Butler Community College
Andover, KS
12-2022

Skills

  • Organizational multi-tasking
  • Precision in Task Execution
  • Designing Customized Customer Interactions
  • Comprehensive Food and Beverage Insight
  • Cultivating Positive Mindset
  • Client Engagement
  • Relationship building
  • Event service
  • Party service experience
  • Detail-oriented
  • Staff training
  • Customer service
  • Patience and empathy

Timeline

Fine-Dining Server/Trainer

Newport Grill
01.2015 - Current

BBA - Business Administration

Wichita State University

Associate Degree in Business Administration - Business Administration

Butler Community College

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Chelsea Pfannenstiel