Chelsea Piccolo
Buffalo
Summary
Dynamic professional with a proven track record at Buffalo Rehab Group, excelling in customer service and problem-solving. Skilled in electrical troubleshooting and machine operation, I enhance efficiency and satisfaction through effective communication and teamwork. Committed to achieving goals and delivering exceptional results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Receptionist
Buffalo Rehab Group
West Seneca
08.2024 - Current
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled appointments for patients.
- Handled patients' inquiries and complaints, providing timely and appropriate solutions.
- Greeted patients, answered general questions and directed to appropriate locations.
- Answered and directed incoming calls using multi-line telephone system.
Factory Production Worker
Ashton Potter
06.2023 - 08.2024
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Increased product quality by conducting regular inspections and identifying areas for improvement.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
Dishwasher
Glen Park Tavern
10.2022 - 06.2023
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Sales Associate
J&M Convenient
08.2021 - 10.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Enhanced customer satisfaction by providing exceptional deli product recommendations and personalized service.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Sales Associate
Old Navy
11.2021 - 02.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
John F. Kennedy High School
305 Cayuga Creek Rd, Cheektowaga, NY 1422706.2022
Skills
- Electrical Troubleshooting
- Machine operation
- Customer Needs Assessment
- Stress Tolerance
- Good with Technology
- Problem Solver
- Team Player
- Customer service
- Time management
- Telephone skills
Timeline
Receptionist
Buffalo Rehab Group
08.2024 - Current
Factory Production Worker
Ashton Potter
06.2023 - 08.2024
Dishwasher
Glen Park Tavern
10.2022 - 06.2023
Sales Associate
Old Navy
11.2021 - 02.2022
Sales Associate
J&M Convenient
08.2021 - 10.2022
High School Diploma -
John F. Kennedy High School
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