CHELSEA PIERRE
San Rafael,CA
Summary
Versatile and empathetic Caregiver with over 4 years of hands-on experience delivering compassionate, high-quality care to elderly, geriatric, and disabled clients. Specialized in Dementia Care and managing advanced Activities of Daily Living (ADLs) while strictly adhering to customized care plans. Blends a strong healthcare foundation with a diverse background in Personal Banking, Retail Sales, and Customer Service, offering a unique combination of clinical reliability, exceptional communication, and sharp operational skills.
Overview
1
1
Certification
2025
2025
years of professional experience
Work History
Caregiver
Nurse Next Door
11.2023 - 05.2024
- Delivered specialized, person-centered care to geriatric clients, including those requiring dementia care and tailored cognitive support.
- Managed daily schedules and administered medications accurately in strict accordance with healthcare provider directives and care plans.
- Handled physical transfers, mobility assistance, and essential personal care (bathing, grooming, and dignified toileting assistance).
IHSS Caregiver
In-Home Supportive Services (IHSS)
10.2020 - 05.2023
- Provided dedicated in-home support to elderly and disabled individuals to enhance their daily comfort, safety, and independence.
- Executed daily meal preparation and nutritional planning, ensuring safe food handling and alignment with dietary restrictions.
- Assisted clients with local transportation, utilizing a clean driving record for medical appointments, grocery shopping, and community outings.
- Performed light housekeeping and cleaning duties to ensure a hygienic, safe living environment.
Personal Banker I
Chase Bank
05.2012 - 05.2013
- Provided top-tier financial customer service, guiding clients through lending processes and account management.
- Balanced daily registers using precise cash handling, retail math, and strict adherence to financial regulatory standards.
- Leveraged strong interpersonal skills and phone etiquette to resolve complex customer issues and drive branch sales goals.
- 1998-2001 Washington Mutual Bank Operations Supervisor
- 1997-1998 Great Western Bank Teller
Operations Supervisor
Washington Mutual Bank
01.1997 - 01.2001
- Oversaw daily operational activities, ensuring compliance with banking regulations and policies.
- Implemented process improvements that enhanced efficiency in customer service delivery.
- Trained and mentored team members, fostering a collaborative work environment.
- Analyzed performance metrics to identify areas for operational enhancement and staff development.
Teller
Great Western Bank
01.1995 - 1997
- Processed customer transactions efficiently and accurately, ensuring compliance with bank policies.
- Assisted customers with inquiries regarding account details and services, enhancing customer satisfaction.
- Maintained cash drawer accuracy through meticulous handling and reconciliation of daily transactions.
- Collaborated with team members to streamline workflow processes and improve service delivery times.
Banquet Server, Server
Red Lion Hotels
1989 - 1990
- Set up banquet tables and chairs according to event specifications.
- Serve food and beverages to guests with attention to detail.
- Maintain cleanliness and organization of dining areas during events.
- Assist in inventory management and restocking supplies as needed.
Server
Connie's Restaurant and Hotel
01.1984 - 01.1988
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed table assignments efficiently to optimize seating and minimize wait times.
- Collaborated with kitchen staff to facilitate timely meal preparation and delivery.
- Processed payments accurately, handling cash and electronic transactions securely.
Education
High School Diploma - undefined
Sandpoint High School
Sandpoint, IDPersonal Banker Certification - Banking, Lending & Customer Service
Chase Bank
Santa Rosa, CA01-2013
Skills
Expertise in health care and caregiving practices
Dementia care specialization
Geriatric support services
Disability assistance techniques
Health monitoring practices
Medication administration proficiency
Adherence to care plans
CPR certified professional
Daily living support (ADLs) expertise
Bathing, toileting, and personal grooming aid
Mobility support services including transfers
Companionship provision for clients
Nutrition management in home settings
Meal preparation skills including dietary planning
Light housekeeping responsibilities
dSafe driving for client transportation services
Client relations through effective communication
Exceptional customer service capabilities
Professional phone etiquette standards
Active listening skills for better engagement
Sales tactics for onboarding clients
Trust-building methodologies
Retail business operations knowledge
Cash handling expertise
Register operation experience
Inventory stocking practices
Basic retail mathematics
Certification
- CPR Certification
- Valid Driver’s License (Available for safe client transit and errands)
Hospitality & Retail Foundations
Developed a lifelong work ethic, advanced multitasking skills, and exceptional client-facing skills through early career experience as a Waitress, Head Busser, and in retail sales environments. 1984-1988
Timeline
Caregiver
Nurse Next Door
11.2023 - 05.2024
IHSS Caregiver
In-Home Supportive Services (IHSS)
10.2020 - 05.2023
Personal Banker I
Chase Bank
05.2012 - 05.2013
Operations Supervisor
Washington Mutual Bank
01.1997 - 01.2001
Teller
Great Western Bank
01.1995 - 1997
Server
Connie's Restaurant and Hotel
01.1984 - 01.1988
Personal Banker Certification - Banking, Lending & Customer Service
Chase Bank
High School Diploma - undefined
Sandpoint High School
Banquet Server, Server
Red Lion Hotels
1989 - 1990