Chelsea Pinkel

• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity for seven locations.
• Collaborated with senior management to develop and execute long-term corporate goals and objectives.
• Managed P&L statements to gain net operating profit.
• Monitored budget and utilized operational resources.
• Achieved team goals through formalized training plans, coaching, and performance management.
• Mentored and coached managers to foster productive and engaging work environment.
• Launched staff engagement, gender diversity and cultural programs while involving local communities.

Southern fine dining. Celebrity Chef Brian Landry.

• Restored restaurant to fine dining standards after Covid-19 enforcements eased.
• Worked directly with the F&B director to ensure all QED venues in the Pontchartrain Hotel were successful.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Operated Jack Rose significantly above projected budget for 15 consecutive months.
• Assisted in opening The Kitchen Table at James B Beam Distilling Co facility in Louisville, KY.
• Managed budget implementations, employee reviews, training, schedules and contract negotiations.

Contemporary French & Italian fine dining by highly acclaimed Chef John Harris.

• Implemented online ordering platform with curbside pick up/delivery options.
• Led and directed service while maintaining fine dining standards.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

• Worked with franchisees from initiating discovery day through opening of their location.
• Planned and executed corporate training on all aspects of craft beer industry.
• Maintained up-to-date knowledge of competitor products and pricing in market served.
• Organized promotional events and interacted with community to increase sales volume.
• Provided ongoing coaching and motivation to franchisees and management by remaining in contact through use of video conferencing and other available technology.

• Managed two corporate locations for Global Brew simultaneously.
• Developed and maintained relationships with customers and suppliers through account development which led to creating diverse and rare tap lists.
• Executed full scope of operations, from hiring and managing staff to inventory, ordering, settling finances, and city inspections.
• Worked directly with Events Coordinator to properly plan and execute both on and off site events.
• Implemented operational strategies and effectively built customer and employee loyalty.