Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Rainwater

Tempe,AZ

Summary

Dynamic professional with a proven track record in boosting customer satisfaction and sales at Holiday Inn Express Hotel. Skilled in payment processing and inventory control, coupled with exceptional people skills and teamwork. Excelled in promotional support, leading to significant repeat business. Adept at leveraging sales strategies and collaboration to enhance team performance and achieve results.

Overview

6
6
years of professional experience

Work History

Sales Associate

Holiday Inn Express Hotel
08.2022 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Health Care Assistant

Health2home Services
04.2018 - 08.2022
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Facilitated personal hygiene management, feeding and ambulation.

Education

None - Bussiness

LCCC
Cheyenne, WY
06.2018

Skills

  • Payment Processing
  • Promotional support
  • Product Sales
  • Inventory Control
  • Store Opening and Closing
  • Cash Register Operation
  • Multi-tasking strength
  • Flexible Schedule
  • Listening Skills
  • Cleaning techniques
  • Verbal/written communication
  • Problem-solving skills
  • Meeting deadlines
  • Excellent people skills
  • Teamwork and Collaboration
  • Sales Strategies

Timeline

Sales Associate

Holiday Inn Express Hotel
08.2022 - 08.2024

Health Care Assistant

Health2home Services
04.2018 - 08.2022

None - Bussiness

LCCC

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Chelsea Rainwater