Chelsea Randolph
McMinnville,TN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Educational Diagnostician
Warren County School District
McMinnville, TN
09.2025 - Current
- Administered comprehensive assessments to identify student learning needs and disabilities.
- Collaborated with educators and parents to discuss assessment results and intervention strategies.
- Provided training and support to teachers on implementing accommodations for diverse learners.
- Analyzed student data to monitor progress and adjust instructional strategies as needed.
- Advocated for resources and support services to enhance student learning experiences across the district.
911 Operator/Supervisor
Warren County Communications Center
McMinnville, TN
06.2023 - 09.2025
- Monitored emergency calls, quickly assessing situations and prioritizing responses for public safety.
- Coordinated with law enforcement, fire departments, and medical services to ensure timely assistance.
- Operated multi-line phone systems and radio communications equipment efficiently under pressure.
- Provided accurate information to callers while maintaining calm and professionalism during critical incidents.
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging technologies.
Probation Officer/Instructor
Community Probation Services
McMinnville, TN
01.2022 - 05.2023
- Supervised offender compliance with court-ordered conditions and rehabilitation programs.
- Collaborated with social services, law enforcement, and community organizations to facilitate resources for clients.
- Monitored progress through regular meetings with probationers, ensuring accountability and goal achievement.
- Led workshops for probationers on life skills, employment readiness, and substance abuse prevention strategies.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
Program Coordinator
Centerstone
Tullahoma, TN
03.2021 - 05.2022
- Coordinated program activities, ensuring alignment with organizational goals and compliance with regulations.
- Developed training materials to enhance staff knowledge and improve service delivery efficiency.
- Mentored junior staff, providing guidance on best practices and fostering professional development opportunities.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Education
Bachelor’s - Interdisciplinary Studies, Focus in Education and Social Work
Middle Tennessee State University
Murfreesboro, TNMaster’s - Psychology
University of Phoenix
Phoenix, AZSkills
- Progress monitoring
- Instructional strategies
- Behavior management techniques
- Assistive technology integration
- Social-emotional learning
- Transition planning
- Problem-solving
- Time management
- Attention to detail
- Team leadership
Accomplishments
- Phi Theta Kappa Graduate
- Tommy Burks Academy Graduate
Timeline
Educational Diagnostician
Warren County School District
09.2025 - Current
911 Operator/Supervisor
Warren County Communications Center
06.2023 - 09.2025
Probation Officer/Instructor
Community Probation Services
01.2022 - 05.2023
Program Coordinator
Centerstone
03.2021 - 05.2022
Master’s - Psychology
University of Phoenix
Bachelor’s - Interdisciplinary Studies, Focus in Education and Social Work
Middle Tennessee State University