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Hi, I’m
Chelsea Randolph
Columbia,SC
Summary
Overview
7
years of professional experience
4
Certifications
Work History
City Of Columbia Parks And RecreationColumbia, South Carolina
Recreation Program Specialist
12.2023 - Current
Job overview
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Northwest Family YMCA
Aquatics Director
01.2022 - 10.2023
Job overview
- Directly supervised up to 25-30 part-time staff
- Create, program, and facilitate Aquatic Programming, including but not limited to Traditional Water Aerobics, Group Swim lessons, and private swim lessons
- Create and facilitate training including but not limited to in-service and leadership
- Manage and oversee aquatics budget
- Oversee aquatic operations of pools for daily and programming use, including but not limited to testing, monitoring, and balancing chemicals and filtration systems
- Key Results: Hired 14+ new staff in 8 months (lifeguards and swim instructors)
- Highest swim lesson revenue since COVID-19.
- Supervised aquatic staff and administered performance evaluations to communicate expectations.
MECKLENBURG COUNTY
Aquatics Supervisor
01.2021 - 01.2022
Job overview
- Directly supervised up to 40 part-time staff
- Create, program, and facilitate Aquatic Programming including but not limited to Traditional Water Aerobics, Aqua Zumba, Parent & Tot classes
- Create and facilitate training including but not limited to in-service and leadership
- Oversaw aquatics operations of pools for daily and programming use, including but not limited to testing, monitoring, balancing chemicals and filtration systems
- Key Results: Successful reopening of facility after being closed for 16 months due to COVID-19
- 3 new water fitness programs.
- Collaborated with cross-functional staff to enrich aquatic programs by coordinating schedules with general program operations.
Texas A&M University
Student Development Specialist II
01.2019 - 01.2021
Job overview
- Supervised up to 100-120 part-time student staff
- Oversaw total budget of $800,000+; including but not limited to purchase of chemicals and supplies for facility operations
- Oversaw total budget of $500,000+; including but not limited to lifeguard wages
- Created and implemented new ways for staff to receive incentives
- Mainly responsible but not limited to operations for 5 pools which included 50 Meter Pool, Dive Well, Instructional Pool, Lap Pool, and Leisure Pool, adjusting and balancing chemicals, checking and performing maintenance on filtration, pumps, chemical feeding systems
- Key Results: Increased staff by 142% in 6 months of reopening after COVID-19 shutdown
- Welcoming environment between Pro-Staff and Students
- Implemented Diversity, Equity, and Inclusion section for Leadership Academy for Student Leaders
- Implemented hiring plan that collaborated with HR to create smoother process for hiring.
- Helped students develop organizational, time management study skills.
- Worked with individuals to help understand and overcome personal, social, behavioral problems affecting educational or vocational situations.
City of Columbia
Assistant Manager
05.2017 - 10.2017
Job overview
- Supervised up to 20 part-time student staff for safety training, and customer service relations twice a month to ensure staff knowledge and efficiency
- Cultivated and maintained positive, professional relations/interactions with lifeguards and guests to help promote high morale
- Assisted Pool Manager with operational duties.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
COASTAL CAROLINA UNIVERSITYConway, SC
Bachelor of Science (BS) in Recreation & Sport Management
01.2017
University Overview
The National Society of Leadership, Alpha Kappa Alpha, Sorority, Inc.
Skills
- Inclusive
- Project Management
- Program Creation
- Payroll Management
- Music/Video Production
- Social Media Management
- HRIS systems (Workday)
- Scheduling systems (WhenToWork, Paycom)
- MS Office (Word, Excel, PowerPoint, Access, Outlook, and Teams)
- Mac & PC proficient
- Clerical Support
- Staff Training
- Nondiscriminatory Practices
- Organization and Time Management
Websites
Certification
- National Swimming Pool Foundation (NSPF) - Certified Pool Operator
- American Red Cross: Lifeguard/CPR/AED/First Aid
- American Red Cross: Lifeguard Instructor
- American Red Cross: Water Safety Instructor (WSI)
Timeline
Recreation Program Specialist
City Of Columbia Parks And Recreation
12.2023 - Current
Aquatics Director
Northwest Family YMCA
01.2022 - 10.2023
Aquatics Supervisor
MECKLENBURG COUNTY
01.2021 - 01.2022
Student Development Specialist II
Texas A&M University
01.2019 - 01.2021
Assistant Manager
City of Columbia
05.2017 - 10.2017
COASTAL CAROLINA UNIVERSITY
Bachelor of Science (BS) in Recreation & Sport Management
Quote
"Good is the enemy of GREAT"
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