Job Search Status
Open to workDesired start date: Immediately
Open To Work
Chelsea Reamsbottom
Afton,WY
Work Preference
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills to utilize and build upon to benefit myself, my employer, and customer.
Overview
11
11
years of professional experience
Work History
Landscape Worker
Star Sprinklers
Afton, Wyoming
07.2022 - Current
- Installed irrigation systems for residential and commercial landscapes.
- Assisted in planting trees, shrubs, and flowers according to design plans.
- Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
- Removed debris from work sites after completion of each project.
Customer Retention Specialist
Sutherland Global
Las Vegas, NV
01.2018 - 03.2018
- Assisted customers with inquiries and concerns through various communication channels.
- Utilized CRM software to track customer interactions and update records.
- Educated customers about product features and benefits to increase loyalty.
- Maintained detailed documentation of customer interactions and resolutions in the system.
- Promoted customer retention by using exceptional interpersonal skills.
- Performed customer negotiations to reach fair conclusion for both business and customer.
Technical Support Representative
Asurion
Las Vegas, NV
07.2017 - 09.2017
- Resolved customer inquiries using troubleshooting tools and resources.
- Provided technical assistance for device setup and software issues.
- Documented customer interactions in support ticketing system.
- Maintained up-to-date knowledge of products and services offered.
Bookseller
Barnes and Noble
Las Vegas, Nevada
09.2014 - 03.2015
- Assisted customers in selecting books and provided personalized recommendations.
- Maintained organized displays and ensured shelves were stocked with current titles.
- Processed sales transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues in a timely manner.
- Trained new staff on store procedures and customer service standards.
- Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
- Greeted customers as they entered the store, providing friendly customer service.
Education
GED -
Utah Valley University
Orem, UT10-2009
Associate of Arts - Fashion Communication And Styling
Academy of Art University
San Francisco, CASkills
- Customer relationship management
- Technical troubleshooting
- Attention to detail
- Time management
- Customer service background
- Documentation management
- Sales transaction processing
- Conflict resolution
Timeline
Landscape Worker
Star Sprinklers
07.2022 - Current
Customer Retention Specialist
Sutherland Global
01.2018 - 03.2018
Technical Support Representative
Asurion
07.2017 - 09.2017
Bookseller
Barnes and Noble
09.2014 - 03.2015
GED -
Utah Valley University
Associate of Arts - Fashion Communication And Styling
Academy of Art University