Chelsea Rodriguez
Lemontree Healthcare
MIAMI,FL
2
Languages
3
years of professional experience
Security Patrol Officer with experience in CCTV monitoring, emergency response, and facility patrols. Skilled in security protocols, crowd management, and quick problem-solving to protect people and property.
Adaptable early-career professional with a background in security, customer service, and operations support. Known for strong CCTV monitoring, security protocols, and crowd management, with reliable performance in fast-paced settings. Ready to support safe, organized, and efficient operations.
Work History
Security Patrol Officer
6 Months- Patrolled healthcare facilities to prevent trespassing, theft, and unauthorized access.
- Patrolled healthcare facilities to deter trespassing, theft, and unauthorized access.
- Checked doors, gates, and restricted areas to confirm facility security.
- Monitored CCTV, alarm systems, and access points for suspicious activity.
- Assisted in emergency situations, providing immediate support to first responders and evacuating affected individuals safely.
- Developed strong relationships with local law enforcement agencies, promoting collaboration on investigations and crime prevention efforts.
Check-in Agent
2 Years 2 Months- Directed travelers to correct terminal locations.
- Sold printed tickets and distributed boarding passes to guests.
- Completed guest check-in and reviewed travel documents for cruise embarkation compliance.
- Prepared boarding materials, luggage tags, and cabin credentials with accuracy.
- Entered guest information into reservation systems and corrected discrepancies promptly.
- Input customer reservations, payment sources, and contact details into Sabre system.
Cashier Assistant
1 Year 11 Months- Processed cash, card, and mobile payments accurately at register.
- Restocked shelves and arranged beauty supply displays for easy shopping.
- Helped customers with product locations, pricing, and purchase questions.
- Balanced cash drawer and fixed transaction discrepancies quickly.
- Worked with other associates to support cashiers and management needs.
- Met customer needs through polite, friendly and attentive service.
Education
High School Diploma
Skills
CCTV surveillance
CCTV monitoring
Crowd management
Physical fitness
Decision-making
Emergency response
Critical decision-making
Organizational management
Computer proficiency
Computer skills
Time optimization
Accomplishments
- Supervised team of 13 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Completed detailed incident reports that supported follow-up investigations and improved communication with management.
- collaborated with local law enforcement when necessary to ensure a safe resolution.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Patrol Officer
Lemontree Healthcare
05.2026 - CurrentRead More
Cashier Assistant
Beauty Exchange Beauty Supply
02.2024 - 01.2026Read More
Check-in Agent
SMS International Cruiseline Operations
01.2024 - 03.2026Read More
Miami Jackson Senior High School
High School Diploma
Read More