Chelsea Romero
Queen,AZ
Summary
I’m very eager to work, I’m hard working and responsible. Committed to any job I start, and like to learn as much as I can. I am looking for a Career I can grow in.
Overview
15
15
years of professional experience
Work History
Special Education Paraprofessional
Victory Autism Academy
Queen Creek, AZ
05.2024 - Current
- Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Developed lesson plans for small groups or individual students that focused on academic, behavioral, and social goals established in IEPs.
- Supervised students during lunch periods, recesses, field trips., ensuring their safety at all times.
- Provided feedback on how well a student is progressing towards meeting their IEP goals.
Event Coordinator
Caliente Educational foundation
Caliente, CA
01.2018 - Current
- Coordinated vendors, timelines and budgets for events.
- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
- Developed diagrams and floor plans with event setup requirements.
- Negotiated with vendors to achieve most favorable terms.
- Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
- Obtained permits from fire and health departments to erect displays and exhibits and serve food at events.
- Coordinated and allocated equipment, supplies and staff for events.
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
- Arranged security, printing and supply vendors to meet unique requirements of each event.
- Organized event facility, food and beverage selections and audio-visual arrangements.
Benefits and Eligibility Interviewer
Department of Economic Security
Coolidge , AZ
02.2024 - 05.2024
- Conducted eligibility interviews with applicants to determine their qualifications for various government assistance programs.
- Developed and maintained an up-to-date knowledge of program regulations and requirements.
- Assessed applicants' financial status, including income, assets, expenses, and debts.
- Determined the appropriate benefits or services for each applicant based on individual needs.
- Assisted clients with completing applications for benefits or services as needed.
- Resolved discrepancies between application documents and supporting evidence.
- Performed periodic follow-up visits with clients who were receiving benefits or services.
- Entered client information and files into databases for further review and tracking.
- Gathered financial information from clients regarding income, assets and debts.
Billing Specialist
San Tan Physical Therapy
Queen Creek, AZ
01.2024 - 01.2024
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Maintained accurate records of collections, adjustments and denials in the system.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Generated periodic reports summarizing account balances and collection activities.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Investigated and resolved issues to maintain billing accuracy.
Patient Registration Coordinator
Bakersfield Family Medical Center
Bakersfield, CA
10.2022 - 01.2024
- Verified insurance and collected private information to properly identify and bill patients.
- Registered patients using proper data entry procedures.
- Screened patients before and during admissions processes.
- Scheduled evaluations and procedures for patients.
- Processed patient intake information and updated medical records prior to treatment.
- Communicated with patients to ensure quality of care and develop care plans.
- Provided administrative support for patient care staff.
- Assessed, monitored and reported on work progression.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
Server/Cashier Team Lead
Twin Oaks General Store
Caliente, CA
09.2019 - 11.2021
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Verified customer age requirement for alcohol or tobacco purchases.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maintained order and cleanliness of work areas to conform with health codes.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Received food orders from individuals and explained offerings.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Set up, restocked and cleaned dining areas.
- Operated cash register to process cash, check and credit card transactions.
- Prepared foods depending on menu created by chef for each meal.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Delivery Driver
FedEx
Bakersfield, CA
10.2018 - 12.2019
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Answered customer questions regarding shipments.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Transported and safely delivered items to prevent damage or loss.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Utilized street maps to plan and determine most efficient routes.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
Mail Sorting / Delivery
United States Post Office
Wofford Heights, CA
11.2017 - 10.2018
- Separated mail to be transported to boxes along route for delivery.
- Assisted customers in recovering lost mail by checking tracking numbers and searching mail room.
- Sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination.
- Placed mail into appropriate PO boxes.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages
Chiropractic Office Assistant
Aguliara health and wellness
Bakersfield, CA
07.2012 - 09.2013
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Receptionist Assistant
Dr. Roh DDS
Bakersfield, CA
01.2010 - 07.2011
- Handled diverse needs for clients in-person, by phone or through email.
- Greeted customers, delivery persons and official representatives.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Obtained and processed payments from clients for products and services.
- Scheduled and confirmed appointments.
- Scheduled and confirmed appointments and meetings for management team.
Education
Bachelor of Science - Early Childhood Special Education
Grand Canyon University
Phoenix, AZ08-2027
High School Diploma -
Ridgeview High School
Bakersfield, CASkills
- CPI trained and certified
- CPR certified
- Fingerprint Clearance Card
- Honest and Dependable
- Reliable and Responsible
- Honest and Ethical
Volunteer Work
I have been working with Caliente Educational Foundation since 2018. I am the event and fundraiser coordinator. What we do is raise money for our small rural school. We have small events such as a Valentine’s Day ball, to huge events such as the L4 Caliente Ranch Rodeo. Having to plan, and coordinate such events could be stressful to some people, however I thrive under pressure. I love the intensity of it all. I am very organized, and my attention to detail makes it so much easier. Being so involved in the community has also given me advanced skills in customer service. I deal with a variety of people doing this work, some are not always the nicest, but I am a very calm and reasonable person.
Timeline
Special Education Paraprofessional
Victory Autism Academy
05.2024 - Current
Benefits and Eligibility Interviewer
Department of Economic Security
02.2024 - 05.2024
Billing Specialist
San Tan Physical Therapy
01.2024 - 01.2024
Patient Registration Coordinator
Bakersfield Family Medical Center
10.2022 - 01.2024
Server/Cashier Team Lead
Twin Oaks General Store
09.2019 - 11.2021
Delivery Driver
FedEx
10.2018 - 12.2019
Event Coordinator
Caliente Educational foundation
01.2018 - Current
Mail Sorting / Delivery
United States Post Office
11.2017 - 10.2018
Chiropractic Office Assistant
Aguliara health and wellness
07.2012 - 09.2013
Receptionist Assistant
Dr. Roh DDS
01.2010 - 07.2011
High School Diploma -
Ridgeview High School
Bachelor of Science - Early Childhood Special Education
Grand Canyon University
Similar Profiles
CHANDYCE ANDERSONCHANDYCE ANDERSON
Payroll Specialist/HR Manager at Victory Autism AcademyPayroll Specialist/HR Manager at Victory Autism Academy
Genika PierreGenika Pierre
Supporting Teacher at The Victory Center for Autism & Related DisabilitiesSupporting Teacher at The Victory Center for Autism & Related Disabilities
Alana ShownAlana Shown
Registered Behavior Technician (RBT) at Days Of Victory Center For AutismRegistered Behavior Technician (RBT) at Days Of Victory Center For Autism