Chelsea Rush
Matthews,United States
Summary
Experienced creative leader with over 15 years in web design, graphic design, and SEO, including 8+ years in managerial roles. Passionate about leading high-performance teams to build and optimize web experiences that drive customer engagement, retention, and business growth. Proven track record in strategic leadership, operations management, and driving team success in fast-paced environments. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Seeking to expand career in leadership within creative fields such as web design, online experiences, SEO, marketing, and customer retention.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Web Design
Townsquare Interactive
07.2019 - Current
- Oversee SEO, Web Design, and Quality Assurance teams, ensuring high-quality output and operational efficiency
- Collaborate with senior management to set and implement company-wide policies and procedures
- Lead strategic initiatives to align operations with business objectives, improving productivity, profitability, and customer satisfaction
- Mentored and trained operations managers, enhancing team performance
- Awarded Excellence Award, 2024 - “The Motivator” for exceptional leadership and performance
Design Manager
Townsquare Interactive
09.2016 - 07.2019
- Led a team of 20 web designers, setting clear goals and overseeing day-to-day operations
- Focused on team performance, conflict resolution, and alignment with company objectives
- Supported recruitment, hiring, and training of new employees, ensuring skill development and team success
- Fostered a positive work environment with strong communication and reporting to senior management
Web Designer
Townsquare Interactive
07.2015 - 09.2016
- Designed user-friendly, high-converting websites for small to medium-sized businesses while adhering to SEO best practices
- Produced logos, branding, and advertising materials for clients
- Managed high-volume production, creating 2-3 websites per day while maintaining quality standards
- Awarded Best Design, 2016 for exceptional website designs
Creative Director
Hope Cancer Ministries
05.2010 - 07.2015
- Led website and e-commerce design and management, including branding and marketing materials
- Coordinated fundraising events and volunteer services
- Managed print and advertising materials while supporting client needs
Lead Sales Service Representative
Ashley Furniture Homestores
02.2013 - 06.2015
- Provided superior customer service and sales support
- Facilitated smooth transactions and customer interactions, contributing to sales growth
Education
Bachelor of Fine Arts (BFA) - Fine and Studio Arts
Appalachian State University
01.2010
Certification - Web Design and Development
The Art Institute
01.2014
Visual Arts Program
University of North Carolina School of the Arts
01.2006
Skills
- Design & Development: Web Design, UX/UI, HTML/CSS, JavaScript, jQuery, Adobe Creative Suites
- Leadership & Management: Design Leadership, Operations Management, Team Building, Strategic Thinking, Emotional Intelligence
- Marketing & Customer Retention: SEO, Business Strategy, Data Analysis, Customer Retention
- Soft Skills: Problem Solving, Conflict Resolution, Communication, Strategic Vision
Accomplishments
- Best in Show, Painting Category, Appalachian State University (2008)
- Best Web Portfolio, Graduate Expo, Art Institute Charlotte (2014)
- Best Web Design, Townsquare Interactive (2016)
- People's Choice “Smooth Sailor” Award, Townsquare Interactive (2018)
- People's Choice “The Motivator” Award, Townsquare Interactive (2024)
Certification
Web Development Certification, Art Institutes Charlotte (2014)
Timeline
Director of Web Design
Townsquare Interactive
07.2019 - Current
Design Manager
Townsquare Interactive
09.2016 - 07.2019
Web Designer
Townsquare Interactive
07.2015 - 09.2016
Lead Sales Service Representative
Ashley Furniture Homestores
02.2013 - 06.2015
Creative Director
Hope Cancer Ministries
05.2010 - 07.2015
Bachelor of Fine Arts (BFA) - Fine and Studio Arts
Appalachian State University
Certification - Web Design and Development
The Art Institute
Visual Arts Program
University of North Carolina School of the Arts
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