Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Ryan

Egg Harbor City,NJ

Summary

Dynamic professional with extensive experience at Lowes Home Improvement, excelling in merchandise planning and promotional strategies. Proven track record of enhancing brand awareness and customer satisfaction through effective visual merchandising and relationship building. Reliable team leader skilled in training and mentoring, driving sales growth while maintaining a friendly and outgoing demeanor.

Overview

2026
2026
years of professional experience

Work History

Merchandise Service Coordinator

Lowes Home Improvment
04.2020 - Current
  • Assisted in maintaining visual merchandising standards to enhance product presentation.
  • Supported inventory management by tracking stock levels and coordinating replenishment efforts.
  • Collaborated with team members to execute promotional displays and seasonal setups effectively.
  • Learned operational procedures for merchandise handling and loss prevention strategies.
  • Boosted sales by effectively merchandising products and creating visually appealing displays.
  • Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Participated in training sessions to develop skills in customer service and sales support.

Pro Sales Specialist

Lowes Home Improvment
2015 - 2020
  • Cultivated relationships with clients to enhance customer satisfaction and loyalty.
  • Executed sales presentations tailored to meet client needs and preferences.
  • Analyzed market trends and competitor activity to identify opportunities for growth.
  • Collaborated with cross-functional teams to streamline product offerings and presentations.
  • Developed training materials for new team members on sales techniques and tools.
  • Assisted in organizing promotional events to increase brand visibility and engagement.
  • Maintained accurate records of sales activities using CRM systems for reporting purposes.
  • Enhanced customer satisfaction levels by addressing concerns promptly and offering tailored solutions to meet their unique needs.

Install Sales Manager

Lowes Home Improvment
2014 - 2015
  • Led sales team in developing and executing installation strategies to enhance customer satisfaction.
  • Collaborated with cross-functional teams to optimize product offerings and streamline installation processes.
  • Trained and mentored new sales staff on best practices for customer engagement and service delivery.
  • Analyzed market trends to identify opportunities for growth in installation services, driving strategic initiatives.
  • Implemented performance metrics to evaluate sales effectiveness, ensuring alignment with organizational goals.
  • Managed client relationships, providing tailored solutions that addressed specific installation needs and concerns.
  • Oversaw project timelines and resource allocation, ensuring timely completion of installations and customer projects.
  • Conducted regular training sessions to improve team knowledge of products, tools, and installation techniques.
  • Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.

Receiving Manager

Lowes Home Improvment
12.2009 - 04.2014
  • Coordinated inventory receiving processes to ensure timely availability of products.
  • Trained team members on safety protocols and efficient unloading techniques.
  • Monitored stock levels and organized warehouse layout for optimal workflow.
  • Implemented quality control measures to reduce discrepancies in shipments.
  • Communicated with vendors to resolve discrepancies and enhance delivery schedules.
  • Utilized inventory management systems for tracking received merchandise accurately.
  • Maintained compliance with safety regulations, ensuring a secure work environment.
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.

Education

Bachelor of Arts - English

Rutgers University
Camden, NJ
05.2007

Skills

  • Brand awareness
  • Store layout
  • Merchandise planning
  • Promotional strategies
  • Friendly and outgoing
  • Reliable and punctual

Timeline

Merchandise Service Coordinator

Lowes Home Improvment
04.2020 - Current

Receiving Manager

Lowes Home Improvment
12.2009 - 04.2014

Pro Sales Specialist

Lowes Home Improvment
2015 - 2020

Install Sales Manager

Lowes Home Improvment
2014 - 2015

Bachelor of Arts - English

Rutgers University

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Chelsea Ryan