Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Saunders

Bedford Heights

Summary

Talented Podcast Personality known for hosting one of the craziest morning shows with views ranging anywhere from 1.5k-10k. Dedicated to delivering quick and effective news with a spin of sarcasm, perhaps a quick read and always the truth.

Overview

4
4
years of professional experience

Work History

Podcast-host

Talks With Trip
01.2022 - Current
  • Creates, produces and announces topics on social media including music, entertainment, politics, news, weather, sports, traffic and other topics of interest
  • Develops engaging content for listeners and guests, including interviews and phone-ins.
  • Proficient in Microsoft Office suite and social networking

Customer Care Representative

Caremark LLC
07.2019 - Current
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Navigated multiple computer systems and applications to find information.
  • Communicated with clients regarding account services, statements, and balances.
  • Logged call information and solutions provided into internal database.
  • Maintained and managed customer files and databases.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of product and service changes.

Education

Bachelor of Arts - Political Science

Kent State University
Kent, OH
12.2015

High School Diploma -

KEYSTONE NATIONAL HIGH SCHOOL
Bloomsburg, PA
08.2012

Skills

  • Adaptability
  • Collaboration
  • Content strategy
  • Excellent verbal and written communication
  • Interviewing
  • Journaling
  • Public speaking
  • Research
  • Socially Informed
  • Social Media Proficient
  • Upbeat Personality

Timeline

Podcast-host

Talks With Trip
01.2022 - Current

Customer Care Representative

Caremark LLC
07.2019 - Current

Bachelor of Arts - Political Science

Kent State University

High School Diploma -

KEYSTONE NATIONAL HIGH SCHOOL

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Chelsea Saunders