Strategized and aligned with customer goals to provide tailored solutions.
Analyzed and developed solutions to increase product sales achieving increased market strategy with a customer centric approach.
Led & Facilitated a quarterly training class for current and prospective clients to educate and inform them on current market trends and product solutions.
Developed strong referral networks with other professionals in related fields, including Licensed Health Insurance Professionals, leading to increased collaboration opportunities and business growth.
Maximized tax efficiency for clients through strategic planning and implementation of tax-saving techniques.
Navigated complex government programs and disseminated simple solutions to meet the client's needs
Supported community based outreach programs to better understand the client.
Sales Manager & Business Coach
Hood & Associates, CPA
01.2022 - 11.2024
Increased sales revenue by developing and implementing effective sales strategies.
Coached and developed a team of 7 individual sales personnel, strategized sales tactics to grow portfolio consistently by 46%.
Consistently maintained performance in the top 10% of the nation, quarter over quarter for 23 months.
Won the award of Top Sales Performer in both roles in back to back years with Hood & Associates.
Collaborated with upper management as well and worked closely with the Client Success Team to ensure overall success and to implement continuous improvements and exceed team goals.
Facilitated collaboration between diverse teams to streamline processes, reducing project timelines, while improving overall quality of service to our clients.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Executive Practice Manager
The Cooper Group, LLC
10.2009 - 07.2017
Responsible for development, implementation and delivery of the planning process across Wealth Management, Financial Advisory, and Insurance platforms.
Developed strong relationships with clients, ensuring a high level of care and satisfaction throughout their experience during the financial planning process.
Managed and retained over 1200 client portfolios over 8 years
Education
Bachelor of Science - Sociology
Emporia State University
05.2007
Skills
Product Ethics & Compliance Certifications
Ability to analyze sales data, market trends, and customer insights to drive strategy
Ability to leverage critical thinking and relationship management skills to drive projects from concept to completion
Proficient with MS Office: Microsoft Word, Power Point, Excel, Teams
Experience with CRM software, specifically Salesforce, to track sales activities and manage customer interactions
Product Knowledge Assessments
Excellent Driving Record
Personal Interests
Regular volunteer for local Kansas City non-profit, Sleephead Beds
Volunteer at Uplift KC benefitting the local Homeless community
Play recreational softball & volleyball
Volunteer Coach for youth basketball team
Certification
Currently hold Series 6, 63, SIE, & Life, Health, & Annuity Insurance Licenses
Asset Manager II (Multifamily / Sub Servicer Auditor) at KeyBank Real Estate CapitalAsset Manager II (Multifamily / Sub Servicer Auditor) at KeyBank Real Estate Capital