Chelsea Schmidt

Supervised paperwork from external companies processed through the system.

Utilized data analysis techniques to enhance decision-making processes.

Developed Excel worksheets to streamline reporting processes.

Enhanced communication frameworks for teams.

Addressed employee inquiries regarding job responsibilities.

Conducted audits to identify and correct system errors.

• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
• Reduced wait times for guests by effectively coordinating with other team members during peak hours.
• Answered phone calls to take orders, give information and document reservations.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Backed up servers by checking on tables and retrieving items for guests.
• Provided patrons with estimated waiting times during peak service hours.
• Opened and closed seating sections according to volume of guests.
• Minimized customer service complaints by expertly managing customer expectations during busy periods.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
• Delivered pick-up and curbside orders to guests.
• Promoted business loyalty by fostering positive customer relationships.
• Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
• Advised customers about special offerings and menu items to help drive sales.
• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
• Input orders accurately into POS terminal, split bills and accepted payments.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
• Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
• Provided excellent customer service, addressing inquiries and resolving issues swiftly.
• Maintained clean sales floor and straightened and faced merchandise.
• Collaborated with team members to achieve daily sales goals and exceed performance targets.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Helped customers complete purchases, locate items, and join reward programs.
• Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.

• Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
• Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Maintained safety and security by overseeing students in recess environments.
• Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Completed daily side work and opening and closing duties without fail.
• Seated patrons based on guest preferences and seating availability.

• Enhanced children''s emotional well-being by providing consistent and nurturing care.
• Supported families by managing household tasks such as laundry, light cleaning, and errand running.
• Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
• Maintained open communication with parents to discuss progress, challenges, and goals for the children.
• Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
• Collaborated with parents on establishing routines that fostered independence and self-discipline in children.

• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.

• Prepared Mass at this Catholic Church, setting up the proper religious specified materials.
• Filing and Sorting
• Answering phone calls