Summary
Overview
Work History
Education
Skills
Dogs, Thrifting & Plants!
Timeline
GeneralManager
Chelsea Sensebaugh

Chelsea Sensebaugh

Baltimore,MD

Summary

A fast paced, steady and friendly work environment with no downtime is needed. Focused with 14+ years of Automotive/Accounting experience. I am looking for a position that is fulfilling in order to use creativity to boost everyone up in a positive way to reach any goal that's needed. Hardworking and energetic with passion for accuracy and efficiency.

Overview

14
14
years of professional experience

Work History

Accounting

Jones Junction
Bel Air, MD
09.2012 - Current
  • Prepare excel spreed sheets for Auto Auction weekly.
  • State titles to be filled out accurately for whole sales
  • Audit of 10+ accounting schedules for accounts payable and receivable.
  • Deposits made from whole sales daily.
  • Log tracking of titles due and money due.
  • Gathered financial information, prepared documents, and closed books.
  • Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
  • Completed daily cash functions like account tracking.
  • Reconciled accounts and reviewed expense data.

Billing Clerk

Jones Junction
Bel Air , MD
10.2018 - Current
  • Daily deposits of cash, check and credit cards.
  • Posting sales deals from 6+ dealerships within company.
  • Executed billing tasks and recorded information in company databases.
  • Monitored outstanding invoices and performed collections duties.
  • Handled account payments and provided information regarding outstanding balances from sales personnel.
  • Processed payment via checks and in person with focus on accuracy and efficiency.
  • Created improved filing system to maintain secure client data.

Bodyshop Administrator

Jones Junction
Bel Air , Maryland
01.2018 - 10.2018
  • Connected with customers with updates on vehicle repairs.
  • Contacted auto insurance companies for insurance verification with repairs.
  • Monitored incoming calls.
  • Authored policies and procedures and actualized best practices and standards to increase performance, reduce downtime and generate new revenue.
  • Coordinated customer appointments and field service technicians and assigned tasks and work orders.
  • Used ERA and ROME to prepare and manage annual operating and incoming vehicles at bodyshop.
  • Logged estimates by costing parts, supplies and labor and calculating customers' payments.

Assitant Rental Manager

Jones Junction
Bel Air , Maryland
07.2012 - 01.2018
  • Payroll, check time cards to ensure accuracy.
  • Scheduling - creating schedules for 15+ subordinates, vacations and personal day.
  • Reviewing Repair Orders to ensure accuracy.
  • Overseeing Bodyshop claims and billing.
  • Audit of income and expense.
  • Training - creating full training guide for all current rental agents and new hires. 40 hour training course for all new rental agents.
  • Assist Department manager in any daily tasks.
  • New hires - scheduling interviews, recruiting potential candidates and interviewing each one.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Implemented rental asset processes and cleanliness standards.
  • Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
  • Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
  • Assisted with intercompany transfers and promotions.

Rental Agent

Jones Junction
Bel Air , Maryland
09.2008 - 01.2012
  • Customer service, phones and in-person interaction.
  • Underwriting of legal and binding contracts for each customer.
  • Collection of correct documents
  • Updating customer information
  • Reviewing and updating repair orders for payments.
  • Contacting insurance companies on behalf of each customer.
  • Asses each car for damage, gas, maintenance required
  • Daily collections of deposits and tolls.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Implemented rental asset processes and cleanliness standards.
  • Executed sales and marketing initiatives to increase revenue for company.

Education

High School Diploma -

Patapsco High School & Center For Arts
Baltimore, MD
05.2008

Skills

  • Teamwork and Team building
  • Excel spreadsheets
  • 60 Words per min
  • Excellent listening skills
  • Time management
  • Attention to detail
  • Billing Data Verification

Dogs, Thrifting & Plants!

I have 3 boxers, Gus, Ramsey and Nala

I love thrifting on the weekends

and I have enough plants to supply the jungle!

Timeline

Billing Clerk

Jones Junction
10.2018 - Current

Bodyshop Administrator

Jones Junction
01.2018 - 10.2018

Accounting

Jones Junction
09.2012 - Current

Assitant Rental Manager

Jones Junction
07.2012 - 01.2018

Rental Agent

Jones Junction
09.2008 - 01.2012

High School Diploma -

Patapsco High School & Center For Arts

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Chelsea Sensebaugh