Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsea Seward

Norwich,NY

Summary

Skilled laborer focused on maximizing success through effective use of crisis management, communication, and field knowledge. A quality staff member with an exceptional ability to recognize and complete tasks without supervision, and maintains a positive attitude and encouragement toward expanding knowledge and education.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Harm Reduction Specialist

Southern Tier Aids Program
04.2024 - Current
  • Followed all company policies and procedures to deliver quality work promptly and consistently.
  • Contributed to maintaining participant satisfaction through establishing trust, compassionate crisis management, and carefully resolving participant concerns.
  • Constructed new software that enhanced understanding and workflow between associates.


Country Max Associate

Country Max
03.2024 - 04.2024
  • Prepared merchandise for the sales floor by pricing and tagging.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for increased sales promotions.
  • Delivered conducive responses to customers in-store and by telephone, going above and beyond to serve their needs.

Barista

Deja Brew
06.2021 - 07.2023
  • Increased repeat business by providing consistently pleasant customer service and building positive relationships with patrons.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Assisted in training new team members with positive reinforcement, sharing knowledge and proficiency in coffees, teas, and merchandise.

Education

High School Diploma -

Homeschool
Mt. Upton, NY
06-2019

Gilbertsville-Mt. Upton Central School
Gilbertsville, NY
11-2016

Skills

  • Teamwork and collaboration
  • Multitasking Abilities
  • Exceptional communication
  • Dependable
  • Crisis Management
  • Thoroughly researching relevant and helpful information

Certification

  • HIPAA Confidentiality Certificate, Southern Tier Aids Program, 2025
  • Article 27F Certificate, Southern Tier Aids Program. 2025
  • Bloodborne Pathogens Certificate, Southern Tier Aids Program, 2025
  • Infection Control Certificate, Southern Tier Aids Program, 2025


Timeline

Harm Reduction Specialist

Southern Tier Aids Program
04.2024 - Current

Country Max Associate

Country Max
03.2024 - 04.2024

Barista

Deja Brew
06.2021 - 07.2023

High School Diploma -

Homeschool

Gilbertsville-Mt. Upton Central School

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Chelsea Seward