Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsea Shaski

Montrose,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Account Manager

Reyes Coca Cola Bottling
02.2023 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.

Account Manager Relief

Reyes Coca-Cola
07.2022 - 02.2023
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Assisted account managers for vacations/holidays/call ins by completing their route. Followed any notes sent by account manager.
  • Rotated products using FIFO. Pulled out any products that are outdated.
  • Built and maintained any displays in stores.
  • Communicate to store managers/owners on what they will be receiving on their delivery and working with them on any concerns they have.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Merchandiser

Reyes Coca-Cola
01.2022 - 07.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Established strong vendor relationships to maintain and support business.

Heavy Equipment Operator/Team Lead

General Motors, GM
06.2011 - 12.2021
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated machining equipment safely with team of operators.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Met project demands consistently through careful and consistent operation of heavy equipment.
  • Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
  • Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
  • Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.

Team Leader

General Motors, GM
06.2011 - 12.2021
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Implemented new working processes to deliver multiple improvements.
  • Maximized efficiency by removing safety hazards and debris from work areas.

Second Assistant Manager

Jimmy Johns Gourmet Subs
09.2010 - 04.2011
  • Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
  • Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
  • Received, inspected and verified food and kitchen inventory delivery before storage.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

High School Diploma -

Flushing High School
Flushing, MI
06.2010

Skills

  • Account Management
  • Overcoming Objections
  • Opportunity Identification
  • Lead Generation
  • Customer Service
  • Persuasive Negotiations
  • Teamwork and Collaboration
  • Time Management
  • Corrective Actions
  • Professional Integrity
  • Issue Resolution
  • Team Training and Motivation

Certification

  • Licensed forklift operator

Timeline

Account Manager

Reyes Coca Cola Bottling
02.2023 - Current

Account Manager Relief

Reyes Coca-Cola
07.2022 - 02.2023

Merchandiser

Reyes Coca-Cola
01.2022 - 07.2022

Heavy Equipment Operator/Team Lead

General Motors, GM
06.2011 - 12.2021

Team Leader

General Motors, GM
06.2011 - 12.2021

Second Assistant Manager

Jimmy Johns Gourmet Subs
09.2010 - 04.2011

High School Diploma -

Flushing High School

Similar Profiles

CREATE PROFILE
Chelsea Shaski