Chelsea Sims
Houston
Summary
Accomplished professional with extensive experience at FedEx, excelling in quality assurance and data entry. Demonstrated leadership and adaptability in fast-paced environments, enhancing operational efficiency and customer satisfaction. Proven track record in audit reporting and training, leveraging strong communication skills to drive team success and meet organizational goals. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Sr Ops Admin
FedEx
Houston
10.2022 - Current
- Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
- Reviews, researches and/or enters data in various systems to support respective functional area
- Additional Quality Assurance
- Additional Linehaul essential functions
- Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
- Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
- Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
Asset protection
Walmart
Lamarque
12.2019 - 09.2022
- Conducts daily audits of buildings and food safety audits.
- Creates audit reports.
- Acts as an associate interface for worker's compensation issues.
- Obtain necessary records.
- Analyzes and reports the types of claims that may require settlement.
- Owns the delivery of project activity and tasks assigned by others.
- Supports process updates and changes.
- Solves simple business issues.
- Demonstrate functional knowledge of the business unit/organization being supported.
- Gathers and interprets data, information, and content in a digital environment.
- Analyzes and creates reports using existing models/templates.
- Leverages technology to execute transactional activities.
- Supports facility security staff.
- Monitors and maintains access control equipment and conducted inventory.
shift manager
McDonalds
Lamarque
04.2016 - 08.2019
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew Members
- Quality Food Production
- Exceptional Customer Service
- Safety and Scheduling
- Training
- Daily Deposit
- Daily Operations
- Leadership and Motivation
- Ability to meet set Targets
- Commitment to continuous Training & Development
- Support the General Manager as needed
- Other Duties as assigned
Education
Associate of Applied Science - Radiology
Sam Houston State University
Huntsville, Texas, TX01-2024
Skills
- Teamwork
- Critical thinking and problem solving
- Leadership Skills
- Effective Time Management
- Strong work ethic
- Computer Skills
- Customer Service
- Adaptability
- Communication Skills
- Collaboration & Teamwork
- Data entry
- Quality assurance
- Audit reporting
- Recordkeeping
- Training & Development
Timeline
Sr Ops Admin
FedEx
10.2022 - Current
Asset protection
Walmart
12.2019 - 09.2022
shift manager
McDonalds
04.2016 - 08.2019
Associate of Applied Science - Radiology
Sam Houston State University