Dedicated professional with a strong foundation in customer service and patient support. Recognized for enhancing team performance and ensuring high customer satisfaction through effective communication and problem resolution.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Tropical Smoothie
Barista
Hampton, NV
08.2023 - 05.2024
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Proposed ideas and solutions that improved team collaboration and effectiveness.
Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
Organized and prioritized tasks to meet service goals effectively.
Executed daily operations with precision in a fast-paced environment.
York Nursing and Rehabilitation
Certified Nurse Aid
Hampton, NV
09.2023 - 12.2023
Supported patients in daily living activities and personal hygiene to enhance comfort and independence.
Monitored patient vital signs and reported changes to nursing staff.
Recorded patient care and observations in medical records to ensure continuity of care.
Communicated effectively with patients, families, and healthcare team members.
Provided education to patients on health management and wellness techniques to promote better health outcomes.
Assisted nursing staff during medical procedures and emergencies.
Maintained cleanliness and organization in patient care areas and equipment.
Assessed customer needs during interactions to provide tailored assistance.
Walmart
Cashiers
Los Angeles, California
01.2022 - 06.2023
Processed customer transactions quickly in high-volume retail environment.
Operated cash register with precision, processing various payment methods including cash, check, credit card, gift card, and automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Maintained cash drawer accuracy and balanced registers at shift end to ensure financial integrity.
Collaborated with team members to maintain a clean and organized workspace.