CHELSEA SNYDER DENNIS
POTSDAM
Summary
Strong leader and problem-solver with hands-on experience as a Registered Nurse. Strategic-thinking individual with proven ability to streamline departmental operations and enhance team productivity. Uses independent decision-making skills and sound judgment to successfully manage cross-functional teams, ensuring seamless communication and project completion. Demonstrated expertise in project coordination and process improvement. Committed to making meaningful contributions and advancing organizational goals, through reliable and results-driven leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Department Coordinator
Clifton-Fine Hospital
04.2024 - 01.2025
- Conducted thorough research on Rural Emergency Hospital (REH) best practice standards, providing valuable insights that informed strategic planning efforts.
- Assisted in the preparation of comprehensive reports and presentations, capturing essential department data for executive review and strategic planning.
- Created Standard Operating Procedures (SOP) for the Rural Emergency Hospital (REH) program as part of organizational transformation from Critical Access Hospital (CAH) designation.
- Defined testing protocols, quality assurance initiatives and Emergency Department training programs to enhance staff skills and proficiency.
- Improved department efficiency by streamlining processes and implementing new organizational systems.
- Organized and maintained department records for easy access and regulatory compliance.
- Oversaw operations, ensuring smooth workflows and timely completion of tasks within the department.
Director of Nursing Services
Clifton-Fine Hospital
05.2017 - 04.2024
- Provided direct oversight to Employee Health, Central Services, Outpatient Services (Primary Care Clinic and Outpatient Procedures), Emergency Department, Observation Services, Acute Care Unit (Medical Surgical), Sub-Acute Care (Swing Bed Unit) and Long Term Care
- Recruited, hired and trained all nursing staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Performed routine audits of certifications, licensure's and educational requirements for all hospital employees and clinicians.
- Developed and maintained staffing plans per New York State Department of Health.
- Streamlined incident management process for timely review and proactive remediation.
- Established new policies and updated existing policies to increase compliance with regulatory and best practice standards.
- Led quality improvement initiatives resulting in higher patient satisfaction scores and reduced readmission rates.
- Conducted risk analysis, which led to a significant reduction in medication errors by standardizing medication administration procedures and optimizing the Electronic Medical Record (EMR).
- Performed optimization of the Electronic Health Record (EHR), leading to improved documentation accuracy and streamlined workflows.
- Initiated new partnerships with tertiary facilities to establish transfer agreements and telehealth services, improving access to healthcare services for vulnerable populations.
- Established effective communication channels between nursing staff and local Emergency Medical Services (EMS) improving emergency operations.
- Promoted a Culture of Safety through creating the nursing Unit Practice Council (UPC)
- Developed the first Central Supply department. Created efficiency audits. Implemented inventory procedures for the purchasing and maintenance of all medical supplies and equipment.
- Successfully negotiated contract renewals to leverage group purchasing (GPO) benefits.
- Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
- Led Lean Six Sigma initiatives to improve efficiency and reduce waste.
- Collaborated with Chief Executive Officer (CEO) to secure grant funding for facility upgrades and expansion of services.
Education
Bachelors Degree in Nursing -
State University of New York
Canton, New York01-2026
Associate Degree in Nursing -
State University of New York
Canton, New York05-2011
Skills
- Project Management
- Regulatory compliance
- Team leadership
- Logistics planning
- Risk management
- Policy development
- Verbal and written communication
- Budget management
- Decision-making
- Strategic planning
- Scheduling coordination
- Workflow optimization
Professional License
Registered Professional Nurse (RN)
License Number: 661572
Date of Licensure: August 17, 2012
Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Pediatric Advanced Life Support Certification (PALS)
- Advanced Burn Life Support Certification (ABLS)
- Basic Life Support Certification (BLS)
Timeline
Emergency Department Coordinator
Clifton-Fine Hospital
04.2024 - 01.2025
Director of Nursing Services
Clifton-Fine Hospital
05.2017 - 04.2024
Bachelors Degree in Nursing -
State University of New York
Associate Degree in Nursing -
State University of New York
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