Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Chelsea Staples

Cleveland,OH

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Site SupervisorAssistant General ManagerCashier Specialist

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Cleveland, OH
Open to relocation: No

Important To Me

Work-life balanceCompany CulturePaid sick leavePaid time off

Summary

Dynamic site supervisor with over 14 years in site safety and staff management. Known for training and mentoring teams, driving quality assurance, and managing contractor performance to ensure adherence to project specifications and safety protocols.

Overview

20
20
years of professional experience

Work History

Site Supervisor

Amentum
Cleveland, OH
09.2011 - Current
  • Conducted regular inspections to identify hazards, enforce safety measures, and maintain equipment integrity.
  • Trained and mentored junior staff on best practices in site management and safety protocols.
  • Implemented process improvements that enhanced operational effectiveness and reduced downtime.
  • Led incident investigations, documenting findings and implementing corrective actions to prevent recurrence.
  • Managed contractor performance through oversight of work quality and adherence to contract specifications.
  • Trained new team members on site policies and procedures.
  • Maintained records and logs of work performed and materials and equipment used.
  • Oversaw personnel safety and efforts at work site.
  • Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
  • Resolved issues among team members to keep employees on task.
  • Provided onsite training to help develop employee skills.
  • Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.

Assistant General Manager

Kiddie Park
Cleveland, OH
05.2006 - 10.2012
  • Led daily operations, ensuring high-quality guest experiences and efficient staff performance.
  • Developed and implemented training programs for new employees, enhancing service delivery consistency.
  • Oversaw inventory management processes, optimizing stock levels and reducing waste.
  • Collaborated with management to create promotional events, increasing park attendance and customer engagement.
  • Analyzed operational workflows, identifying areas for improvement to enhance productivity and service quality.
  • Facilitated conflict resolution among staff, promoting a positive work environment and team cohesion.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Cashier Specialist

Marc's Stores
Cleveland, OH
10.2009 - 05.2010
  • Processed customer transactions efficiently using point-of-sale systems.
  • Handled cash management and balanced cash drawers accurately at shift end.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new cashiers on operational procedures and customer engagement techniques.
  • Collaborated with team members to maintain a clean and organized checkout area.
  • Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

No Degree - General Studies

Cuyahoga Community College
Cleveland, OH

High School Diploma -

Saint Joseph Academy
Cleveland, OH

Skills

Team supervision

Site safety

Staff management

Project coordination

Project oversight

Quality assurance

Operations management

Team leadership

Site maintenance

Customer relations

Employee training

Supply ordering

Schedule oversight

Worker training

Timeline

Site Supervisor

Amentum
09.2011 - Current

Cashier Specialist

Marc's Stores
10.2009 - 05.2010

Assistant General Manager

Kiddie Park
05.2006 - 10.2012

No Degree - General Studies

Cuyahoga Community College

High School Diploma -

Saint Joseph Academy
Chelsea Staples