Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Site SupervisorAssistant General ManagerCashier SpecialistWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Cleveland, OH
Open to relocation: No
Open To Work
Chelsea Staples
Cleveland,OH
Work Preference
Summary
Dynamic site supervisor with over 14 years in site safety and staff management. Known for training and mentoring teams, driving quality assurance, and managing contractor performance to ensure adherence to project specifications and safety protocols.
Overview
20
20
years of professional experience
Work History
Site Supervisor
Amentum
Cleveland, OH
09.2011 - Current
- Conducted regular inspections to identify hazards, enforce safety measures, and maintain equipment integrity.
- Trained and mentored junior staff on best practices in site management and safety protocols.
- Implemented process improvements that enhanced operational effectiveness and reduced downtime.
- Led incident investigations, documenting findings and implementing corrective actions to prevent recurrence.
- Managed contractor performance through oversight of work quality and adherence to contract specifications.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw personnel safety and efforts at work site.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
- Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.
Assistant General Manager
Kiddie Park
Cleveland, OH
05.2006 - 10.2012
- Led daily operations, ensuring high-quality guest experiences and efficient staff performance.
- Developed and implemented training programs for new employees, enhancing service delivery consistency.
- Oversaw inventory management processes, optimizing stock levels and reducing waste.
- Collaborated with management to create promotional events, increasing park attendance and customer engagement.
- Analyzed operational workflows, identifying areas for improvement to enhance productivity and service quality.
- Facilitated conflict resolution among staff, promoting a positive work environment and team cohesion.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Cashier Specialist
Marc's Stores
Cleveland, OH
10.2009 - 05.2010
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash management and balanced cash drawers accurately at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to maintain a clean and organized checkout area.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Quickly and accurately counted drawers at start and end of each shift.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
No Degree - General Studies
Cuyahoga Community College
Cleveland, OHHigh School Diploma -
Saint Joseph Academy
Cleveland, OHSkills
Team supervision
Site safety
Staff management
Project coordination
Project oversight
Quality assurance
Operations management
Team leadership
Site maintenance
Customer relations
Employee training
Supply ordering
Schedule oversight
Worker training
Timeline
Site Supervisor
Amentum
09.2011 - Current
Cashier Specialist
Marc's Stores
10.2009 - 05.2010
Assistant General Manager
Kiddie Park
05.2006 - 10.2012
No Degree - General Studies
Cuyahoga Community College
High School Diploma -
Saint Joseph Academy