Chelsea Summers
Benton Harbor,Michigan
Summary
Experienced Senior Specialist with a proven track record of success in leading teams, developing strategic initiatives, and achieving business objectives. A results-driven professional who excels in problem-solving and driving process improvement to optimize efficiency and meet organizational goals. Passionate about delivering high-quality work and contributing to the growth and success of the organization. 10+ years of experience in the food/beverage industry.
Overview
11
11
years of professional experience
Work History
Senior Specialist
ONYX Cleaning Services
Benton Harbor, Michigan
04.2022 - 06.2024
- Generated reports and summaries to track invoice status, outstanding payments, and aging analysis
- Performs heavy cleaning duties, including cleaning floors, shampooing rugs, washing walls and glass, cleaning restrooms, dusting office furniture, and removing trash
- Developed and implemented strategic initiatives to improve operational efficiency and streamline processes within the organization
- Analyzed data trends and market insights to support decision-making and drive business growth
Bartender
Journeyman Distillery
Sawyer, Michigan
05.2022 - 11.2022
- Expertly craft and serve a wide variety of creative and high-quality cocktails, garnished with precision and attention to detail.
- Provided exemplary customer service by greeting and seating guests, taking orders, and ensuring prompt delivery of food and beverages
- Worked collaboratively with kitchen staff to coordinate food orders and ensure accuracy in delivery to tables
- Maintained a clean and organized work area, adhering to health and safety guidelines at all times
Server
Schu's Grill & Bar
Saint Joseph, MI
01.2017 - 09.2021
- Assist in handling cash transactions, processing payments accurately, and resolving any guest concerns or issues in a timely manner
- Interacted with customers in a friendly and professional manner, providing exceptional service to ensure a positive dining experience
Trainer
Buffalo Wild Wings
Saint Joseph, MI
01.2013 - 01.2021
- Developed and delivered training programs for new employees to ensure a smooth onboarding process
- Collaborated with hiring managers to understand their specific talent needs and provide strategic guidance on candidate selection and retention opportunities
Education
Diploma -
Countryside Academy
06.2016
Computer Literacy -
Skills
- Customer Relations
- Management collaboration
- Task Prioritization
- Multitasking
- Beverage Preparation
- Salesmanship
Timeline
Bartender
Journeyman Distillery
05.2022 - 11.2022
Senior Specialist
ONYX Cleaning Services
04.2022 - 06.2024
Server
Schu's Grill & Bar
01.2017 - 09.2021
Trainer
Buffalo Wild Wings
01.2013 - 01.2021
Diploma -
Countryside Academy
Computer Literacy -
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