Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHELSEA SZYMANSKI

VAIL,AZ

Summary

A results-driven professional with extensive experience in event planning, customer engagement, and vendor relations, consistently exceeding goals in fast-paced environments. Proven track record of leading high-impact events for over 250,000 attendees, driving revenue growth, managing large budgets, and cultivating community and business relationships. Strong communicator and strategic thinker, with a passion for delivering exceptional service and closing partnerships.

Overview

10
10
years of professional experience

Work History

DIRECTOR OF EVENTS

North Fourth Avenue Merchants Association
Tucson, AZ
06.2023 - Current
  • Orchestrate biannual street fairs and diverse events, managing 200+ artists and vendors. Oversee events with up to 250,000 attendees, driving community engagement.
  • Built and maintained key vendor and client relationships, resulting in increased event participation and revenue.
  • Handle permitting, contracts, and vendor relationships. Maintain crucial connections with merchandisers and municipal entities, ensuring smooth event execution.
  • Oversee event revenue and expenses, optimizing financial performance while ensuring high-quality experiences.
  • Engaged over 250,000 attendees annually, creating opportunities for sales, brand exposure, and community loyalty.
  • Implemented a variety of new events for the community, fostering local engagement.

Certifications

  • Notary certified.
  • Tourism Ambassador.

LIFESTYLE DIRECTOR

CCMC - Power Ranch Community Association
Gilbert, AZ
06.2022 - 06.2023
  • Created and executed revenue-generating events, raising over $11,000 for community initiatives and schools.
  • Plan, coordinate, and execute all events put on at Power Ranch Community Association.
  • Cultivated strong relationships with sponsors and local businesses, increasing buy-in and partnership success.
  • Create and oversee a lifestyle budget and cost controls.
  • Active in the Gilbert Chamber of Commerce, strengthening community ties and event success.
  • Recruit, organize, manage, and lead staff and volunteer groups for event execution.
  • Presented strategic growth initiatives to leadership, aligning offerings with the audience.
  • Develop annual and monthly event calendars.
  • Coordinate facility tours and rentals.
  • Designed promotional strategies that enhanced social media engagement, and increased participation.

GENERAL MANAGER

The Mecca Gym
Meridian, ID
12.2020 - 06.2022
  • Responsible for facilitating the execution of member communication, such as, but not limited to, answering the phone and routing calls to the appropriate person, greeting, welcoming, and directing members, weekly e-blasts, monthly calendars, website updates, social media, club event displays, flyers, and posters.
  • Drove membership growth through strategic sales initiatives, enhanced member experience, and optimized facility operations, leading to increased retention rates.
  • Managed retail operations using GymMasters POS; handled inventory, pricing, and sales promotion.
  • Maintaining and tracking an annual budget for activities of income and expenses.
  • Maintain relationships with vendors, merchandisers, and municipal entities for licensing and permitting.
  • Interacts with members to obtain feedback on product quality and service levels, effectively responding to and handling guest concerns.
  • Oversees the quality and consistency of products, services, programs, and the fitness floor experience for the fitness professional team.
  • Utilizing excellent organizational skills, I am able to manage daily operations for the gym, front desk, childcare, and janitorial services, determining schedules and following established timelines.
  • Recruited and trained staff on upselling memberships, classes, and retail items.
  • Developing and implementing policies and procedures to ensure smooth facility operations.
  • Schedules employees to ensure shift coverage, and meet business demands, and productivity goals. Process weekly payroll for the entire staff.
  • Maintained impeccable gym standards, overseeing equipment maintenance, and cleanliness to provide a top-tier fitness environment.
  • Orchestrated events to boost brand recognition and customer loyalty.
  • Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event setup, communicating with staff, and organizing vendors.

FRONT DESK, PERSONAL TRAINER, OPERATIONS MANAGER

Axiom Fitness
Boise, ID
03.2015 - 12.2020
  • Fostered a vibrant gym atmosphere, balancing member engagement with operational excellence. Drove sales, managed inventory, and led diverse fitness classes.
  • Led fitness challenges and events that increased customer participation and satisfaction.
  • Implemented efficient inventory management for Smoothing Bar and additional retail items, analyzing profit/loss.
  • Observe activity in the recreational facility, and respond appropriately in accordance with local operating procedures in the event of an emergency.
  • Built lasting relationships with members, enhancing client retention through excellent service.
  • Able to manage daily operations for the gym, front desk, childcare, and janitorial services, determining the schedule and following the timelines established.

ASSISTANT WEDDING PLANNER

Coco and Nicole Events
Boise, ID
01.2017 - 01.2019
  • Coordinates detailed work orders, contracts, layouts, permits, vendor insurance, and any other required documents related to weddings.
  • Coordination of guests, vendors, and deliveries throughout the day of the event, working to ensure flawless delivery of the wedding.
  • Verified meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.). And customer requirements.
  • Leads shifts, and actively participates in the servicing of events.
  • Conducts room function inspections prior to each event to ensure the room is set according to specifications.
  • Responsible for ensuring room sets are 'on time' and meet Event Management Standards.
  • Assists with the setup and teardown of events, ensuring tables, place settings, and centerpieces are per plan. Guide guests and the wedding party to specified areas.
  • Overall management and organization for the day of the event works with the Event Planning team to verify the flawless delivery of events.

Education

BACHELOR OF ARTS - COMMUNICATIONS

Boise State University
Boise, ID
01.2017

BACHELOR OF ARTS - COMMUNICATIONS

The College of Idaho
Caldwell, ID
01.2015

Skills

  • Client and vendor relationship management
  • Budgeting and revenue growth
  • Cross-functional team leadership
  • Customer-centric communication
  • CRM and POS software: GymMasters, Mindbody, QuickBooks,
  • Marketing tools: Canva, Constant Contact, Adobe, CivicRec
  • Self-motivated
  • Detail oriented
  • Action-oriented
  • Outgoing
  • Adaptable
  • Time management
  • Event Planning
  • Vendor management
  • Fundraising
  • Microsoft Office Suite

Timeline

DIRECTOR OF EVENTS

North Fourth Avenue Merchants Association
06.2023 - Current

LIFESTYLE DIRECTOR

CCMC - Power Ranch Community Association
06.2022 - 06.2023

GENERAL MANAGER

The Mecca Gym
12.2020 - 06.2022

ASSISTANT WEDDING PLANNER

Coco and Nicole Events
01.2017 - 01.2019

FRONT DESK, PERSONAL TRAINER, OPERATIONS MANAGER

Axiom Fitness
03.2015 - 12.2020

BACHELOR OF ARTS - COMMUNICATIONS

Boise State University

BACHELOR OF ARTS - COMMUNICATIONS

The College of Idaho
CHELSEA SZYMANSKI