CHELSEA WADLEY
Elkton
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Caregiver
Carriage Hall Assisted Living
Hopkinsville
04.2025 - 06.2025
- Dressing, Bathing, Grooming, Continence care
- Helping with meal prep, food service, and cleanup
- Assistance with self-administered medication
- Transferring assistance
- Escorting
- Resident housekeeping and laundry
- Community housekeeping and laundry
- Keeping proper records of resident care
- Participating in activities as required
Team Member
Casey General Store
Pembroke
03.2025 - 04.2025
- You are the friendly face that welcomes every guest to the store.
- Your day includes keeping the store stocked and clean
- Operating the register
- And preparing our delicious food items
Cashier
Murphy USA
Russellville
04.2022 - 12.2022
- Operated cash register and accurately processed payments
- Returns
- And exchanges
- Maintained cleanliness of the checkout area by cleaning counters
- Shelves and windows
- Performed opening and closing procedures
- Such as counting cash register
- Restocking
- And cleaning
Childcare Assistant Teacher
Greentree Childcare & Learning Center
Franklin
11.2022 - 12.2022
- The toddler teacher will develop weekly lesson plans focusing on preschool readiness skills that are developmentally appropriate
- The teacher will complete ongoing observation and assessments of the children to modify the activities to meet the needs of each child
- The teacher will be responsible for assisting with self-help skills such as feeding
- Changing diapers
- And general care of toddlers
- Other duties include organizing and maintaining the classroom
- Communicating with families verbally and in writing
- And keeping updated records
Stocking Associate
Walmart Super Center
Bowling Green
02.2022 - 03.2022
- Assisted customers with locating hard-to-find items through knowledge of store layout and product information
- Successfully worked as part of a team to replenish products in a timely manner according to established procedures
- Accurately stocked merchandise on store shelves
- Ensuring product availability and optimizing inventory levels
Stocking Associate
Walmart Super Center
Hopkinsville
01.2021 - 04.2021
- Assisted customers with locating hard-to-find items through knowledge of store layout and product information
- Successfully worked as part of a team to replenish products in a timely manner according to established procedures
- Accurately stocked merchandise on store shelves
- Ensuring product availability and optimizing inventory levels
Cashier
Max Fuel Xpress
Hopkinsville
06.2020 - 08.2020
- Operated cash register and accurately processed payments
- Returns
- And exchanges
- Maintained cleanliness of the checkout area by cleaning counters
- Shelves and windows
- Performed opening and closing procedures
- Such as counting cash register
- Restocking
- And cleaning
Team Member
Kentucky Fried Chicken
Hopkinsville
04.2020 - 05.2020
- Gained valuable experience in a fast-paced environment by quickly learning new processes
- Communicated effectively with customers
- Supervisors
- And team members
- Performed opening and closing duties
- Including store cleaning and restocking
- Arrived on time for shifts and adhered to company dress code guidelines
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
- Greeted customers and answered questions regarding products and promotions
Store Cashier
Max Fuel Xpress
Elkton
10.2019 - 10.2019
- Worked collaboratively with team members to meet established goals for customer satisfaction levels
- Performed daily opening and closing duties such as counting money in register drawer and reconciling receipts with sales
- Ensured compliance with company procedures related to cash handling
- Refunds and exchanges
- Check acceptance
Customer Service Cashier
Five Star Food Mart
Elkton
03.2019 - 05.2019
- Provide FiveStar customer service by greeting
- Thanking
- Making eye contact
- And engaging with customers
- Making them feel welcome and appreciated
- Complete fast paced
- Accurate sales transactions on a register
- And accurately account for any mistakes in transactions such as voids or misprints of financial products
- Prepare quality food using food service equipment (fryers
- Ovens
- Slicers
- Etc.) according to FiveStar guidelines and food safety standards
- Maintain PAR levels in the Deli (Cold and Hot)
- Promote FiveStar specials by informing customers and suggestive selling on each transaction
- Clean and merchandise sales areas (deli
- Sales floor
- And cooler) to ensure product is always visually appealing and available for our customers
- Clean floors
- Restrooms
- Parking lots
- And all other areas around the store
- Practice safe working habits that align with company safety rules
- Comply with all local
- State
- And federal laws
- Follow all company policies as outlined in the FiveStar employee handbook
Sale Associate
Dollar General
Elkton
07.2018 - 03.2019
- Provide excellent customer service
- Greet and assist customers
- Operate cash register and scanner to itemize and total customer's purchase
- Collect payment from customers and make change
- Bag merchandise
- And assist customers with merchandise as necessary
- Follow company merchandise processes; unpack
- Stock
- Restock
- And rotate merchandise on shelves and build merchandise displays
- Clean the store
- Take out trash
- Dust and mop store floors
- Clean restroom and receiving room
- And help set up sidewalk displays
Patient Escort
Hearthstone Place
Elkton
09.2015 - 12.2018
- Safely transferring residents between their rooms
- Wheelchairs
- Beds
- And other transportation equipment like gurneys
- Accompanying residents to scheduled appointments like doctor visits
- Therapy sessions
- And lab tests
- Escorting residents to dining areas for meals and back to their rooms
- Assisting with transfers between different types of chairs and surfaces
Education
High School Diploma -
Todd County Central High School
05.2015
Skills
- Active listener
- Adaptability assessments
- Assistant Teacher
- Attention to detail
- Personal care
- Meal preparation
- Medication assistance
- Customer service
- Team collaboration
- Communication skills
- Time management
- Housekeeping duties
- Cash register operation
- Payment processing
- Store cleanliness
- Problem solving
- Conflict resolution
- Payment collection
- Active listening
- Customer relations
- Effective communication
- Compassion and empathy
- Basic housekeeping
Certification
CPR Certified
Languages
English
Associations
Team
Timeline
Caregiver
Carriage Hall Assisted Living
04.2025 - 06.2025
Team Member
Casey General Store
03.2025 - 04.2025
Childcare Assistant Teacher
Greentree Childcare & Learning Center
11.2022 - 12.2022
Cashier
Murphy USA
04.2022 - 12.2022
Stocking Associate
Walmart Super Center
02.2022 - 03.2022
Stocking Associate
Walmart Super Center
01.2021 - 04.2021
Cashier
Max Fuel Xpress
06.2020 - 08.2020
Team Member
Kentucky Fried Chicken
04.2020 - 05.2020
Store Cashier
Max Fuel Xpress
10.2019 - 10.2019
Customer Service Cashier
Five Star Food Mart
03.2019 - 05.2019
Sale Associate
Dollar General
07.2018 - 03.2019
Patient Escort
Hearthstone Place
09.2015 - 12.2018
High School Diploma -
Todd County Central High School
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