Chelsea Waldschmidt
Fort Dodge,IA
Summary
Experienced Bank Teller with over ten years in banking. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, and processing transactions.
Overview
11
11
years of professional experience
Work History
Bank Teller
Great Western Bank (now First Interstate Bank)
825 Central Avenue Fort Dodge, Iowa 50501
12.2013 - 12.2023
- Processed different types of teller transactions such as cash withdrawals, deposits, and wire transfers.
- Balanced teller drawer and vault drawer at the end of the each day.
- Answered customer questions regarding account balances, transaction history, service charges, and interest rates.
- Established trust with customers by maintaining confidentiality and protecting customer account information.
- Prepared cash shipments and ordered currency.
- Helped other tellers by reviewing their transactions and giving overrides when needed.
Sales Associate
Kohls Department Store
2941 5th Avenue South Fort Dodge, Iowa 50501
05.2013 - 07.2014
- Organized racks and shelves to keep the sales floor organized and visually appealing.
- Worked at the cash register as a back up cashier.
- Gave great customer service to insure customer would return.
- Told customers about our Kohl's credit card and helped customers fill out applications to meet store goals.
Bank Teller
Community Nationl Bank
6004 University Avenue Cedar Falls, Iowa 50613
07.2012 - 03.2013
- Built and strengthened customer relationships by giving great customer service.
- Processed daily transactions.
- Processed checks and balanced all work at the end of the day.
- Counted and packaged currency and coins.
- Provided customer records, account statements and copies of checks.
Education
Associates Degree - Business
Iowa Central Community College
Fort Dodge, IA12.2011
Skills
- Money Handling
- Transaction processing accuracy
- Strong Work Ethic
- Excellent time management skills
- Exceptional customer service
- Fraud Detection
Timeline
Bank Teller
Great Western Bank (now First Interstate Bank)
12.2013 - 12.2023
Sales Associate
Kohls Department Store
05.2013 - 07.2014
Bank Teller
Community Nationl Bank
07.2012 - 03.2013
Associates Degree - Business
Iowa Central Community College