Chelsea White
Sweetwater,TN
Summary
Detail-oriented Technical Support Operator with a wide knowledge of desktop applications and background in networking and server support. A team player working with many companies and coworker to achieve a common goal. A caring person wanting the best for her community and family. Often volunteering in vary school and community organizations.
Overview
11
11
years of professional experience
Work History
Nutrition Educator
Tennessee State University
Athens, TN
03.2013 - 06.2015
- Coordinated outreach efforts such as speaking engagements at schools or community centers.
- Provided one-on-one counseling sessions to help clients reach their goals.
- Encouraged clients to adopt positive attitudes towards healthy living practices.
- Conducted group classes on healthy eating habits, food safety, and meal planning.
- Advised clients on how to read food labels accurately to make healthier choices.
Technical Operations Coordatior
First Tennessee Bank
Maryville, TN
04.2009 - 11.2012
- Monitored system operations for potential problems or outages.
- Investigated user complaints regarding system performance.
- Resolved escalated customer service inquiries related to technical issues.
- Diagnosed root causes of technical problems in a timely manner.
- Coordinated with vendors to troubleshoot complex issues.
- Generated detailed reports on system status and performance.
- Provided technical support for system and network issues.
Technical Support
Goodys
Knoxville, TN
04.2004 - 02.2009
- Provided technical support to clients in the field.
- Provided technical support for software implementation projects.
- Coordinated installation and technical support of equipment.
Education
Associate of Science - Architectural Engineering
Pellissippi State Community College
Knoxville, TN05-2009
High School Diploma -
Mcminn High School
Athens, TN05-2004
Skills
- Customer Service
- Documentation
- Microsoft Office
- Desktop Application Support
- Networking and Server Monitoring
- Public Speaking
Affiliations
- PTO President For Niota Elementary School
- Supportive Volunteer at Niota Youth Association
Timeline
Nutrition Educator
Tennessee State University
03.2013 - 06.2015
Technical Operations Coordatior
First Tennessee Bank
04.2009 - 11.2012
Technical Support
Goodys
04.2004 - 02.2009
Associate of Science - Architectural Engineering
Pellissippi State Community College
High School Diploma -
Mcminn High School
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