Open-minded professional versed in incorporating blend of traditional and progressive techniques into daily activities. Facilitates clear communication between children, parents, and fellow staff. Motivated to help each student succeed through personalized lessons.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Creative minds preschool
Wilmington, North Carolina
07.2012 - Current
Developed engaging lesson plans for diverse preschool age groups.
Fostered a nurturing environment encouraging social and emotional development.
Implemented creative activities promoting early literacy and numeracy skills.
Collaborated with parents to support children's learning and development goals.
Organized classroom materials and resources for effective learning experiences.
Monitored student progress and adjusted teaching strategies as needed.
Trained new staff on preschool policies and classroom management techniques.
Taught children foundational skills in colors, shapes and letters.
Established positive relationships with parents and guardians by regularly communicating student progress.
Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Implemented hands-on, play-based strategies for experiential learning.
Attended professional development workshops to stay current on best practices for early childhood education.
Wait Staff Member
Hwy 55 Burgers Shakes & Fries
Hampstead, North Carolina
02.2009 - 02.2012
Provided friendly and attentive service to customers in a fast-paced environment.
Assisted in taking customer orders and managing food and beverage requests.
Maintained cleanliness and organization of dining area and kitchen spaces.
Handled cash register transactions accurately and efficiently during busy shifts.
Trained new staff on customer service standards and restaurant procedures.
Resolved customer complaints promptly while maintaining a positive dining experience.
Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Ensured compliance with health and safety regulations throughout the restaurant operations.
Managed multiple tasks simultaneously while remaining organized under pressure.
Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
Performed opening and closing duties such as restocking supplies, cleaning floors.
Cleared dishes between courses and after guests finished dining.
Greeted and welcomed customers, providing them with menus.
Cashier
Food Lion
Sun City, NC
04.2008 - 01.2009
Processed customer transactions accurately and efficiently at a grocery store.
Managed cash register operations while maintaining a balanced cash drawer.
Assisted customers with product inquiries and provided exceptional service.
Collaborated with team members to ensure smooth store operations during peak hours.
Handled returns and exchanges according to company policies and procedures.
Maintained cleanliness and organization of the checkout area for customer safety.
Trained new cashiers on register procedures and customer service protocols.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Education
Topsail High
Hampstead , NC
Some College (No Degree) - Early Childhood Care And Education
Cape Fear Community College
Wilmington, NC
Skills
Lesson planning
Early childhood education
Child behavior guidance
Parent communication
Classroom management
Developmental assessment
Curriculum development
Team collaboration
Conflict resolution
Effective communication
Emotional intelligence
Training and mentoring
Social skill building
Age-appropriate assessment
Schedule creation and maintenance
Performance improvement
Observational skills
Effective listening
Safety procedures
Calm and patient
Customer relationship management
Product knowledge
Customer service excellence
Time management
Focused attention to detail
Multi-line telephone operations
Refunds processing
Assertiveness
In-store support
Credit card payment processing
Relationship building
Warehousing functions
Microsoft Office Suite
Multi-line phone talent
Customer education
Punctuality and reliability
Merchandise upselling
Hospitality and accommodation
Cash handling
Training and development
Attention to detail
Positive attitude
Adaptability under pressure
Certification
CPR and first aid trained for 14 years
Timeline
Preschool Teacher
Creative minds preschool
07.2012 - Current
Wait Staff Member
Hwy 55 Burgers Shakes & Fries
02.2009 - 02.2012
Cashier
Food Lion
04.2008 - 01.2009
Topsail High
Some College (No Degree) - Early Childhood Care And Education