Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Chelsea Wilhelms

Happy Valley

Summary

Detail-oriented professional with strong office administration and time management skills. Experienced in multi-line phone systems and providing behavioral support in educational settings. Known for effective communication and response during emergencies, ensuring safety and support for residents and students alike.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Receptionist

The Springs at Carman Oaks
11.2022 - Current
  • Answering a variety of questions from residents, families, and staff
  • Taking phone calls and directing them to appropriate staff or departments as needed
  • Taking food orders for residents by telephone and inserting orders into the computer system
  • Ensuring safety and security of building and residents
  • Assisting the Business Office Manager and other departments with administrative tasks
  • Balancing cash drawer at beginning and end of shifts
  • Responding to medical emergencies as they arise and following protocol
  • Delivering newspapers to resident’s apartments
  • Making copies of various information and pamphlets for residents, family, and potential new move ins

Educational Assistant- Behavioral Support

Fairview Elementary School
03.2022 - Current
  • Assist the teacher in monitoring and documenting the progress of students.
  • Perform other tasks to assist the teacher, such as grading papers and preparing teaching materials.
  • Assist students with personal care needs, including transitions and sensory breaks.
  • Participate in collecting data related to students' behaviors and contribute to behavior support plans.
  • Utilize district-approved de-escalation and physical intervention techniques when necessary.
  • Support students' development of self-regulation through the use of sensory tools.
  • Assist the teacher in the instruction and support of students at varying levels of need.

Teacher Assistant

Cadence Academy Preschool
10.2022 - 04.2025
  • Document and share with parents the important milestones in a child’s day
  • Collaborate with other preschool teachers to implement a developmentally appropriate curriculum
  • Respect and observe children's interests
  • Intervene when needed to maintain safety
  • Enhance children's play with language, toys, and activities
  • Supervising children ages 3 months-5 years old
  • Organizing and cleaning the classrooms
  • Keeping sign in sheets accurate at all times
  • Filling out incident/accident reports as needed

Medical Assistant

The Portland Clinic
05.2021 - 03.2022
  • Escorting patient to examination rooms, obtain vital signs, update the Electronic Medical Record (EMR) with relevant information
  • Administering diagnostic tests and physician- approved procedures, such as immunizations and others as assigned
  • Processing referrals, refills requests, and lab orders
  • Cleaning and keeping exam rooms well stocked on supplies
  • Scheduling patients for appointments as well as rescheduling when appropriate
  • Assist physicians with procedures as directed
  • Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations

Teacher

Valley View Dayschool
10.2013 - 04.2021
  • Experience with children ages 6 weeks to 12 years old
  • Maintained a safe and clean environment
  • Keeping classroom decorated, organized, and structured in an age-appropriate way
  • Familiar with development stages of children
  • Helping create monthly curriculum
  • Potty training and diaper changing
  • Daily circle time, calendar, weather, alphabet, short vowel sounds
  • Craft and activity prepping
  • Writing up accident and incident reports

Education

High school diploma -

Portland Adventist Academy
01.2009

Medical Assistant Certificate -

Mount Hood Community College

Skills

  • Office administration
  • Time management
  • Organization skills
  • Multi-line phone system operation
  • Behavior intervention
  • De-escalation techniques
  • Early childhood education
  • Behavioral support
  • Special education
  • Autism spectrum support
  • Medical terminology
  • Electronic medical record

Certification

  • Current CPR/First Aid Certification
  • Medical Assistant Certification

References

  • Lisa McDonald, Principal, 971-409-0094, Current Supervisor
  • Taylor Morse, Business Office Manager, 503-341-6253, Current Supervisor
  • Cheri Hutchens, Teacher, 360-600-9910, Summer School Supervisor
  • Jessica Acosta, Medical Assistant, 623-418-9040, Past Supervisor/Lead MA
  • Pam Thayer, Dining Room Supervisor, 503-756-6768, Current Coworker
  • Carman Drake, Assistant Director, 503-729-7295, Past Coworker

Timeline

Administrative Assistant/Receptionist

The Springs at Carman Oaks
11.2022 - Current

Teacher Assistant

Cadence Academy Preschool
10.2022 - 04.2025

Educational Assistant- Behavioral Support

Fairview Elementary School
03.2022 - Current

Medical Assistant

The Portland Clinic
05.2021 - 03.2022

Teacher

Valley View Dayschool
10.2013 - 04.2021

High school diploma -

Portland Adventist Academy

Medical Assistant Certificate -

Mount Hood Community College

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