Chelsea Wilson
Fort Gibson,OK
Summary
A Bachelor of Arts in Applied Behavioral Science has allowed me to develop, build, and maintain relationships. Understanding why people behave in certain ways prohibits advancements in areas such as productivity, well-being, and satisfaction. By combining scientific knowledge with practical applications I am equipped with powerful tools, skills, and strategies to tackle challenges and achieve goals.
I am a Care Coordinator/Case Manager II, dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
16
16
years of professional experience
Work History
Care Coordinator
CREOKS Behavioral Health Services
11.2023 - Current
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Used company software and databases to maintain records of services performed and patient conditions.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
COVID-19 Contact Tracing Investigator
Cherokee Nation
02.2022 - 12.2022
- Coordinated with public health and local facilities to support isolation and quarantine of individuals.
- Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
Waitress
Golden Corral
04.2008 - 01.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - Applied Behavioral Science
The University of Arizona Global Campus
08.2023
Skills
- Teamwork and Collaboration
- Problem-Solving
- Written Communication
- Attention to Detail
- Decision-Making
- Patient Education
- Documentation
- Dependable and Responsible
- Cultural Awareness
- Analytical and Critical Thinking
- Case Management
Timeline
Care Coordinator
CREOKS Behavioral Health Services
11.2023 - Current
COVID-19 Contact Tracing Investigator
Cherokee Nation
02.2022 - 12.2022
Waitress
Golden Corral
04.2008 - 01.2022
Bachelor of Arts - Applied Behavioral Science
The University of Arizona Global Campus
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