Chelsea Wolfe

• Safely transferred patients to wheelchair or stretchers for transportation to other departments.
• Assisted with CPR and airway clearing procedures during emergencies.
• Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.

Phlebotomy

• Ensured that all OR personnel followed proper safety protocols while performing surgeries.
• Facilitated communication between surgeons and other healthcare professionals involved in a patient's care plan.
• Scheduled and confirmed patient appointments and consultations.

• Monitored staff performance and addressed issues.
• Enhanced customer satisfaction through the development of a customer service excellence program.
• Streamlined communication channels, improving information flow and decision-making speed.
• Enhanced team morale and retention through recognition programs and career development opportunities.
• Directed recruitment, hiring, and training of new staff members.
• Delegated work to staff, setting priorities and goals.
• Oversaw marketing initiatives, increasing brand awareness and sales.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Analyzed business performance data and forecasted business results for upper management.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Managed annual budgeting and forecasting, optimizing resource allocation.
• Identified needs of customers promptly and efficiently.