Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Chelsea Zbesko

San Francisco,CA

Summary

Global People operations professional with solid track record of optimizing HR functions and driving employee satisfaction. Skilled in developing and implementing HR strategies that align with business goals. Known for fostering collaborative environments and adapting to evolving organizational needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

People Operations Manager

Gradle, Inc.
02.2022 - Current
  • Strategic People Ops lead for a fully remote and globally diverse workforce (180 employees in 29 countries) and scaled the company by 110% within one year with various personnel globally (employees/contractors/EORs)
  • Sourced and implemented new HRIS ‘HiBob’ for the company, developed Gradle values through employee surveys, interviews, and seek leadership support on initiative, developed job leveling rubric with leadership, created compensation bands using benchmark data, created and administered Performance Review feedback training at a leadership and company-wide levels, developed SOPs and managed company-wide equity program, created and introduced background check policy and initiative company-wide, created Immigration/Mobility policy, improved People Programs (Home Office and L&D stipends), introduced Community Service Hours, overhauled compensation plans for all Sales teams, sourced and implemented internship program, and presented People Ops initiatives at monthly All-Hands
  • Collaborate closely with recruiting, Legal, Security/IT stakeholders:
  • Recruiting: preboarding/opening new roles/working with hiring managers to develop interview plans /DEI efforts.
  • Legal/Security: compliance/employee relations/customer contract compliance/data privacy/SOC2 accreditation.
  • IT: process improvement for on/offboarding workflows, employee/manager changes.
  • Daily work: Process semi-monthly payroll, co-lead employee relation issues, facilitate immigration cases, benefits renewal/administration, on/offboardings, LOAs, culture initiatives, create and optimize People programs.

Human Resources Supervisor

Kirkland & Ellis LLP
01.2021 - 02.2022
  • Oversee all local HR functions for San Francisco and Palo Alto offices with ~350 total employees
  • Conducted thorough investigations into employee grievances, ensuring fair resolution of conflicts or concerns.
  • Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.
  • Develop and maintain yearly budget and merit compensation recommendations for HR and direct reports
  • Lead team of two, HR Specialist and HR Coordinator, that perform HR responsibilities for two Bay Area offices for functions such as: staff recruiting, benefits, on-boarding and off-boarding, timekeeping, leave of absences, unemployment, office events, etc
  • Notable Accomplishments: Recruited and on boarded 193 attorney and staff members in Bay Area to date
  • Participated in planning and implementation of Firmwide initiatives; Physical I-9 Re-inspection, HR DEI initiatives, HR competencies, PID project, electronic filing of employee records, etc.

Human Resources Specialist

ReadyCap Commercial, LLC
03.2016 - 11.2017
  • RIF - facilitated exits of each employee, audited and organized employment files and input data in preparation for reduction in force, etc
  • Functioned as an HR Generalist and point of contact on all related topics for site of over 250 employees
  • Managed all human resource functions including full-cycle recruiting, off-boarding; providing guidance and support, performance management, and development
  • Facilitated FMLA leaves and Worker’s Compensation claims timely and ensure employee understands process and internal procedures
  • Administered the development and maintenance of HR policies, procedures, handbook, internal programs such as wellness, employee referral program, etc.

Human Resources Coordinator

OTG Management
10.2014 - 03.2016
  • Re-opening of Terminal C in EWR Airport: recruited and staffed over 1500 employees in 3 months within hospitality industry
  • Processed employee data changes, track training, attendance, paid time off, and served as interim payroll administrator in processing weekly payroll for 1000+ non-exempt and exempt staff
  • Supported building cases to close employee relations investigations
  • Administered company policies, payroll forms, I-9 forms, and unemployment claims
  • Partnered with senior leaders to provide solutions for on-boarding/hospitality training and staffing procedures that adhere to business needs.

Education

Bachelor of Arts in Communications -

Monmouth University
Long Branch, NJ
01.2014

Skills

HR Strategy

  • Compensation and Benefits Management
  • Project Management
  • Performance Management
  • Organizational Workforce Planning
  • HR Analytics
  • Leadership and People Management
  • HRBP
  • Full-cycle Tech Recruiting
  • DEI Reporting and Initiatives
  • Coaching and Best Practices
  • HR Policies Implementation
  • Onboarding Processes
  • HR analytics
  • Diversity and Inclusion

HiBob ADP Carta Greenhouse Envoy Option Impact Lattice Culture Amp LinkedIn Recruiter Donut SequoiaOne PEO Remote (EOR) Trello Glassdoor Dropbox Gsuite Slack Microsoft Office Payscale Certn

Certification

PHRca Certified

Languages

Spanish
Limited Working

Timeline

People Operations Manager

Gradle, Inc.
02.2022 - Current

Human Resources Supervisor

Kirkland & Ellis LLP
01.2021 - 02.2022

Human Resources Specialist

ReadyCap Commercial, LLC
03.2016 - 11.2017

Human Resources Coordinator

OTG Management
10.2014 - 03.2016

Bachelor of Arts in Communications -

Monmouth University

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Chelsea Zbesko