Chelsea Umlor
Coopersville,MI
Summary
Dynamic professional with strong communication and problem-solving abilities developed in fast-paced service environments. Proven success in efficiently managing and resolving internal conflicts, contributing to a harmonious workplace. Eager to transition into a new field where these skills can foster continuous education while maintaining high standards of skill and production. Committed to driving positive outcomes and enhancing team performance through strategic collaboration and innovative solutions.
Overview
12
12
years of professional experience
Work History
Homemaker
The Umlor Residence
05.2019 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Implemented and proctored homeschool curriculum and tests.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
Cosmetology Apprentice
Goldiloxx Salon
08.2017 - 08.2019
- Developed strong customer relationships, leading to repeat business and client loyalty.
- Streamlined salon processes by implementing a system for inputting skin health details and continued skincare more efficiently.
- Efficiently managed appointment scheduling and front desk operations, maintaining smooth day-to-day salon operations.
- Continuously improved technical skills through regular practice sessions, allowing for increased confidence in performing advanced cosmetology procedures.
- Implemented effective sanitation practices, ensuring a clean and hygienic work environment for clients and staff members.
Team Member/ Trainer
Big Apple Bagels
05.2018 - 03.2019
- Partnered with staff to ensure high-quality food production for delighted customers.
- Maintained sanitation standards as well as food safety measures in accordance with state and federal guidelines
- Instructed new employees on store protocols and food safety regulations using teach, show, try, test, and praise method.
Business Development Representative
Elhart Automotive Campus
10.2015 - 06.2016
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Finished internal education programs to ensure familiarity with industry standards.
Server, Hostess, Manager
Red Robin
06.2013 - 11.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Zeeland East High School
2012
Skills
- Sanitation practices
- Appointment scheduling
- Continuing education commitment
- Chemical treatment safety
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Customer service
Timeline
Homemaker
The Umlor Residence
05.2019 - 08.2025
Team Member/ Trainer
Big Apple Bagels
05.2018 - 03.2019
Cosmetology Apprentice
Goldiloxx Salon
08.2017 - 08.2019
Business Development Representative
Elhart Automotive Campus
10.2015 - 06.2016
Server, Hostess, Manager
Red Robin
06.2013 - 11.2015
High School Diploma -
Zeeland East High School
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