Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chelsea “Chase” Adams

Glastonbury,CT

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate Team Leader

Whole Foods Market
01.2024 - Current
  • Enhanced team productivity by implementing efficient project management strategies and setting clear goals.
  • Managed multiple projects simultaneously, ensuring timely completion and client satisfaction.
  • Developed a strong rapport with clients, leading to increased trust and repeat business opportunities.
  • Assisted in recruitment efforts, interviewing candidates and determining best fits for the organization''s needs and culture.
  • Provided constructive feedback during performance evaluations, fostering an environment of continuous improvement within the team.
  • Delivered high-quality project results by fostering a strong sense of teamwork, dedication, and commitment to excellence within the team.

Store Manager

Starbucks
06.2022 - 01.2024

Sets partners up for success by thoughtfully scheduling training time to minimize disruption to the customer experience.

o Has a consistent plan for attracting sourcing and hiring partners who demonstrate passion for service, live Our Mission and Values and reflect the diversity of the community.

o Schedules and builds plays to meet the needs of their customers, partners, and shareholders.

o Asses the store performance through a lens of curiosity and continuous improvement.

o Conducts meaningful developmental conversations and actively supports partner development plans.

o Regularly uses business analysis cycle to assess the business, identify trends and guide activity that enhances the customer experience and improves results in the store.

o Leverages communications and personal stories to contextualize changes and galvanize the team around next steps.

o Actively encourages partners to explore their coffee craft and ambitions.

o Elevates the Starbucks Experience by observing interactions, providing feedback, and coaching to reinforce or redirect.

o Communicates their plans/approach with their team effectively and transparently.

Assistant Store Manager

Starbucks
01.2022 - 06.2022

Sets partners up for success by thoughtfully scheduling training time to minimize disruption to the customer experience.

o Has a consistent plan for attracting sourcing and hiring partners who demonstrate passion for service, live Our Mission and Values and reflect the diversity of the community.

o Schedules and builds plays to meet the needs of their customers, partners, and shareholders.

o Asses the store performance through a lens of curiosity and continuous improvement.

o Conducts meaningful developmental conversations and actively supports partner development plans.

o Regularly uses business analysis cycle to assess the business, identify trends and guide activity that enhances the customer experience and improves results in the store.

o Leverages communications and personal stories to contextualize changes and galvanize the team around next steps.

o Actively encourages partners to explore their coffee craft and ambitions.

o Elevates the Starbucks Experience by observing interactions, providing feedback, and coaching to reinforce or redirect.

o Communicates their plans/approach with their team effectively and transparently.

Shift Supervisor

Starbucks
02.2018 - 01.2022

o Deploys plays to meet the needs of their customers, partners, and shareholders.

o Assess the store performance through a lens of curiosity and continuous improvement.

o Conducts meaningful

developmental conversations and actively supports partner development

o Leverages communications and personal stories to contextualize changes and galvanize the team around next steps.

o Actively encourages partners to explore their coffee craft and ambitions.

o Elevates the Starbucks Experience by observing interactions, providing feedback, and coaching to reinforce or redirect.

o Communicates their plans/approach with their team effectively and transparently.

  • Sets the tone of the floor to enhance the partner and customer experience

Education

High School Diploma -

Wethersfield High School
Wethersfield, CT

Skills

  • Coaching
  • Quality Improvement
  • Team Supervision
  • Cash Handling
  • Staff education and training
  • Time Management

Certification

Servsafe Certified

Timeline

Associate Team Leader

Whole Foods Market
01.2024 - Current

Store Manager

Starbucks
06.2022 - 01.2024

Assistant Store Manager

Starbucks
01.2022 - 06.2022

Shift Supervisor

Starbucks
02.2018 - 01.2022

High School Diploma -

Wethersfield High School
Chelsea “Chase” Adams