Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
CHELSEA D. BRAILEY

CHELSEA D. BRAILEY

Fort Worth,TX

Summary

Experience in recruiting, developing, and managing teams, as well as generating business opportunities and handling customer relations. Achieved staffing objectives, increased customer satisfaction, and trained new employees in office procedures and insurance products. Negotiated and signed contracts with clients and successfully closed sales.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Director of Recruiting/ Business Development Executive

The Healthcare Staffers
Irving, TX
04.2023 - Current
  • Full Desk Recruiting while managing a team of on-site and remote recruiters
  • Responsible for candidate tracking for team of 12 recruiters through screening, interviewing, negotiating, and onboarding process
  • Coach and lead a team of recruiters to develop skills and knowledge and increase productivity
  • Conduct market research to find the best sources for pipeline building
  • Contribute to business development activities by reaching out to perspective clients, presenting services, following up, and executing contracts
  • Works closely with investors to ensure financial goals and team performance is on target for year end goals
  • Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates to ensure quality submissions.

Office Administrator (As needed)

Champion Homes/ Bent Creek Investments/ Imagine Homes
Keller, TX
04.2008 - Current
  • Prepares invoices, reports, memos, letters, financial statements, and tax documents using word processing, spreadsheets, database, and accounting software
  • Files and retrieves corporate documents, records, and reports
  • Established new accounting software and procedures
  • Complete other office duties as required
  • Reconcile account files and produce monthly reports for various companies.

Business Development Manager / Recruiter

W3Global, Inc.
Frisco, TX
08.2022 - 04.2023
  • Managed recruitment team, overseeing domestic and international members and mentoring new advisors, resulting in over $350k in revenue for company in less than 5 months
  • Enhanced team performance by coaching and training 8 members, boosting work quality and motivation
  • Recruited top-tier talent to drive profitability and success
  • Strategically placed ads, screened applicants, conducted interviews, and presented qualified candidates
  • Facilitated coordination between hiring managers and candidates, organizing interviews, negotiating offers, and helping with onboarding
  • Operated applicant tracking systems, monitoring metrics, and gathering feedback
  • Employed Boolean searches to curate applicant profiles for upcoming positions
  • Nurtured employee relations through effective communication, coaching, and development
  • Proactively identified and pursued new business opportunities to increase company revenue.

Talent Acquisition Specialist

Genesis10
New York, NY
04.2022 - 07.2022
  • Executed targeted candidate sourcing by placing advertisements, assessing applicant credentials, and conducting initial interviews and pre-screening assessments
  • Devised effective recruiting strategies to identify qualified candidates and expand professional networks
  • Managed and maintained applicant tracking and candidate management systems to ensure smooth operations
  • Utilized social media platforms and online job boards to promote open positions and engage with prospective candidates
  • Compiled and presented comprehensive candidate profiles for review by hiring managers, facilitating coordination of formal management interviews
  • Employed Boolean searches to construct applicant portfolios in preparation for upcoming job openings
  • Promoted job benefits and perks to applicants to enhance the organization's appeal to potential talent.

Insurance Sales Agent

Quantum Assurance International
Allen, TX
06.2021 - 10.2021
  • Consistently had the top sales numbers, exceeding sales quotas by educating clients on insurance needs and products
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques
  • Handled approximately 1000 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
  • Compiled training handbook and related course materials.

Insurance Agent

AAA Texas
Coppell, TX
06.2015 - 10.2018
  • Cultivated trust with clients by skillfully posing specific inquiries to discern their insurance requirements
  • Tracked and achieved consistent high performance in meeting monthly sales targets, exceeding them by an average of 20%, generating an average monthly revenue for the company of $78,000
  • Leveraged effective sales tactics to close deals while following up on leads, old and new
  • Participated in outreach events to expand client base and generate fresh leads
  • Provided quotes for diverse coverage areas, including auto, home, renters, boat, and liability umbrella policies
  • Managed end-to-end new business processes, from quoting and policy binding to underwriting, payment collection, and paperwork submission
  • Adhered to procedures ensuring client confidentiality and corporate standards
  • Successfully handled approximately 150 weekly outbound and inbound sales and service calls to qualify potential insurance purchasers
  • Employed a combination of networking, referrals, lead databases, and cold calling to identify new clients and build lasting client relationships
  • Won 2016 Rookie of the Year - Texas award for sales.

Insurance Agent/ Office Manager

American National Insurance
Saginaw, TX
04.2011 - 06.2015
  • Pioneered the establishment of a new insurance office from inception to operational readiness
  • Developed a comprehensive business plan, outlining strategies, goals, and resources required for a successful office launch
  • Prepared accurate quotes for new and prospective clients
  • Processed applications for, changes to, reinstatement of, and cancellation of insurance policies
  • Reviewed all insurance applications to ensure accuracy
  • Followed up with clients to ensure total satisfaction
  • Trained new employees in office procedures and insurance products
  • Quickly and accurately answered customer questions, suggested effective solutions, and resolved issues to increase customer satisfaction.

Education

Bachelor of Arts - History -

Ouachita Baptist University
Arkadelphia, AR
01.2009

Skills

  • Decision Making
  • Clientele Development
  • Strategic Planning
  • Talent Acquisition Strategies
  • Candidate Sourcing
  • Cold Calling
  • Team Building
  • Microsoft Suite
  • Problem Resolution
  • Contract Negotiation Skills
  • Applicant Tracking Systems Proficient

Certification

  • General Lines - Property and Casualty, Texas Department of Insurance #1687631
  • General Lines - Life, Accident, Health, and HMO, Texas Department of Insurance #1687631

Accomplishments

Rookie of the Year - Texas AAA Texas - 2016

Timeline

Director of Recruiting/ Business Development Executive

The Healthcare Staffers
04.2023 - Current

Business Development Manager / Recruiter

W3Global, Inc.
08.2022 - 04.2023

Talent Acquisition Specialist

Genesis10
04.2022 - 07.2022

Insurance Sales Agent

Quantum Assurance International
06.2021 - 10.2021

Insurance Agent

AAA Texas
06.2015 - 10.2018

Insurance Agent/ Office Manager

American National Insurance
04.2011 - 06.2015

Office Administrator (As needed)

Champion Homes/ Bent Creek Investments/ Imagine Homes
04.2008 - Current

Bachelor of Arts - History -

Ouachita Baptist University

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CHELSEA D. BRAILEY