Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

CHELSEA DURHAM

Summary

Outgoing Front Office Coordinator with exceptional people skills and personality. Maintains professional appearance and demeanor while expertly completes assigned tasks with focus on quality. Dependable, quick-learning team player with effective communication and organization skills. Successful at multitasking, remaining calm and productive in high-demand positions. Looking to bring excitement and enthusiasm to a long-term position where hard work and dedication will be highly valued.

Overview

7
7
years of professional experience

Work History

Administrative Assistant | Sales Representative

Frontier Waste Solutions
07.2020 - 05.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to all employees including executing a filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated new leads through networking and attending industry events.
  • Engaged in friendly conversation with customer to better uncover individual needs while listening to desires to identify and recommend optimal products.
  • Built relationships with customers and community to promote long term business growth.

Administrative Assistant

Engineers & Constructors International
12.2013 - 02.2017
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Handled confidential and sensitive information with discretion and tact.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Barbers Hill High School
Mont Belvieu, TX
05.2006

Skills

  • Clerical Support
  • Customer and Client Relations
  • Professional and Mature
  • Data Entry
  • Marketing
  • Administrative Support
  • Resourceful
  • Computer Skills
  • Internet Research

Additional Information

Personal Assistant | Nanny, 03/2017 – 11/2018

InTents Services | Friendswood, TX


While I was unemployed for a duration of time, I helped a family, preparing home for clients prior to arrival from business trips and vacations. Handled finances, bills and invoices for business. Coordinated and planned special projects at clients' homes. Screened telephone calls and inquires, directed as appropriate. Ran errands, including grocery shopping, dry cleaning etc. cleaned and tidied house, including doing laundry. Assisted children with homework and implemented school material in practical, everyday activities. Transported children to and from school, extra-curricular activities and playdates. Prepared healthy and well-balanced meals.


Career break to take care of an ailing parent, 11/2018 – 12/2019


Acted as caregiver for my mother who underwent a critical brain surgery. Apart from taking care of her physical and mental health, I took on responsibilities at home, including coordinating medical appointments, medicines, and food, as well as managing finances and care-related expenses.


Stay At Home Mom , 05/2021 – present
Planned Career Break


Took an intentional pause to focus on caregiving for a healthy, full term pregnancy and a stay a home mom for my infant. Grew my planning, management, multi-tasking and troubleshooting skills and developed patience and gratitude. Highly motivated to rejoin the workforce in a role that leverages my organizational skills after taking a career break for caretaking.



Timeline

Administrative Assistant | Sales Representative

Frontier Waste Solutions
07.2020 - 05.2021

Administrative Assistant

Engineers & Constructors International
12.2013 - 02.2017

High School Diploma -

Barbers Hill High School
CHELSEA DURHAM