Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Chelsea Leigh Toole

Madison,TN

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Receptionist

Corner Barber
10.2021 - 11.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept shop clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Open and closed shop by myself and managed payroll for the rest of the team

Sales Associate

Urban Outfitters
10.2018 - 03.2020
  • Furlough due to COVID)
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Barista

Starbucks
08.2016 - 10.2018
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Bookseller

Barnes and Noble Book Store
08.2015 - 10.2015
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

Education

Dance

American Musical and Dramatic Academy
Manhattan, NY
10.2016

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Douglas Anderson School of the Arts
2015

Skills

  • Customer Complaint Resolution
  • Computer Proficiency
  • Positive Attitude and Energetic
  • Organization and Efficiency
  • Appointment Booking
  • Personal Initiative

Timeline

Receptionist

Corner Barber
10.2021 - 11.2022

Sales Associate

Urban Outfitters
10.2018 - 03.2020

Barista

Starbucks
08.2016 - 10.2018

Bookseller

Barnes and Noble Book Store
08.2015 - 10.2015

Dance

American Musical and Dramatic Academy

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Douglas Anderson School of the Arts

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Chelsea Leigh Toole